Assistant Director/ Director Front of House

Chick-fil-A; Westview Terrace (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Free college education

Paid time off

Health insurance

Vision insurance

Life insurance

Disability insurance

401(k) matching

Paid training

Job summary

Chick-fil-A in United States (North Carolina) seeks an Assistant Director/Director Front of House to coach teams and ensure world-class guest experiences at the front counter and drive-thru.

The role focuses on developing future leaders, maintaining policy standards, and rolling out new product trainings while offering comprehensive benefits and growth within a locally owned restaurant operation.

Qualifications

• High school diploma is required.
• Basic computer proficiency is required.
• Proven leadership experience is required.
• ServSafe certification is preferred.

Responsibilities

• Support operational directors in achieving goals in Food Cost GAP, Quality, etc.
• Uphold all unit policies and procedures including service, food quality, cleanliness and health code standards.
• Shift financial accounting and reporting.
• Communicate effectively with directors on relevant information.
• Maintain certification in Pathway.
• Develop future leaders.
• Ensure new product rollouts and training are executed properly.
• As needed: engage in team activities/events.
• As needed: assist with inventory.
• As needed: other work related project requests.
• Coach and develop the team to exceed expectations.
• Free college education
• Paid time off
• Health insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) matching
• Paid training

Skills

Basic computer proficiency

Proven leadership experience

Education

High school diploma

ServSafe

Job description

• Assistant Director/ Director Front of House

Assistant Director/ Director Front of House

At CFA, its more than just a job; it's an opportunity. In addition to working for an independent Owner/Operator, you will gain life experience that goes far beyond serving a great product in a friendly environment. Assistant Directors should understand the primary role of their position is to coach team members that guests are the first priority; no task is more important than the guest at the front counter or in drive thru. All decisions made, start with how we provide a fantastic guest experience at all times.This is a non-negotiable requirement for this position.

Assistant Directors support the Directors by managing operational duties and fostering a culture of development to the team member level. Their primary goal is to ensure world class guest experiences and train qualified Senior Team Members to replace them for promotion.

Qualifications:

• High school diploma
• Basic computer proficiency
• Proven leadership experience
• ServSafe

Job Competencies/Success Factors:

• Excellent interpersonal and communication skills
• Strong ability to organize efficiently and manage multiple ongoing projects
• Taking initiative while being a servant leader and team player
• Takes initiative to build and coach others

Responsibilities:

• Support operational directors in accomplishing goals in Food Cost GAP, Quality, etc.
• Uphold all unit policies and procedures including but not limited to service, food quality, cleanliness and health code standards
• Shift financial accounting and reporting
• Communicate effectively with directors on relevant information
• Maintain certification in Pathway
• Develop future leaders
• Ensure new product rollouts and training are executed properly
• As needed: engage in team activities/events
• As needed: assist with inventory
• As needed: other work related project requests
• An ideal candidate should be reliable, accommodating, courteous, and friendly to everyone they come in contact with, as well as the ability to coach and develop their team to exceed expectations.
• Free college education
• Paid time off
• Health insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) matching
• Paid training

These lists are not comprehensive or finite. Instances may arise where, as part of the team you may be asked to assist in other areas of the business.

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.