Assistant Director, Degree Audit & Planner Systems

University of Tennessee, Knoxville; Knoxville (TN); On-site; USD 79,000 - 97,000; Full time

Benefits offered by this job

Hybrid schedule

Education benefits

Retirement plans

Medical insurance

Job summary

University of Tennessee, Knoxville invites applications for the Assistant Director, Degree Audit & Planner Systems. The role leads the degree audit and academic planning tools, guiding design, encoding, testing, and ongoing improvements to support policy and curriculum across campus.

The position reports to the Deputy Registrar for Data & Systems and oversees a team, coordinating with campus partners, OIT, and vendors to ensure reliable outputs and effective user support within an on-campus role

Qualifications

• Bachelor’s Degree required.
• At least three years of relevant professional experience.
• Direct experience with encoding of degree audit software (uAchieve or comparable).
• Extensive experience with word processing, spreadsheets, and presentation software.
• Experience understanding, organizing, and representing data.
• Experience documenting processes and procedures.
• Experience developing solutions and efficiencies in processes.
• Experience gathering and providing analysis for user requirements.

Responsibilities

• Provide leadership for degree audit and planner systems, including strategy, configuration, testing, maintenance, and continuous improvement of these tools.
• Supervise the Registrar Systems Analyst team responsible for degree audit/planner operations.
• Serve as primary operational liaison to campus partners, OIT, and vendors.
• Ensure degree audit/planner functionality aligns with academic policy, curriculum requirements, advising practices, and institutional goals.
• Lead campus deployment and upgrades, training, and documentation; drive enhancements and ensure accuracy across the campus technology landscape.

Skills

Three years experience

Data analysis

Requirements gathering

Documentation

Process improvement

Communication

SQL concepts

Education

Bachelor’s Degree

Master’s Degree

Tools

uAchieve

Ellucian Banner

Oracle Student Cloud

Modern Campus Curriculum

Job description

The Office of the Registrar at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our Assistant Director Degree Audit & Planner Systems position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America’s best large employers, as recognized on the 2026 list.

The minimum starting salary for this position is $88,000. Final compensation will be determined based on the candidate’s qualifications and experience.

RESPONSIBILITIES

The Assistant Director, Degree Audit & Planner Systems provides leadership for the University’s degree audit and academic planning tools, including the functional strategy, design, configuration/encoding, testing, maintenance, and continuous improvement of these systems and their related data structures and integrations. Reporting to the Deputy Registrar for Data & Systems, this position directly supervises the Registrar Systems Analyst team responsible for degree audit/planner operations and serves as the primary operational liaison to campus partners, OIT, and vendors, ensuring that degree audit and planner functionality remain aligned with academic policy, curriculum requirements, advising practices, and institutional goals. This role leads campus deployment and upgrades, training and documentation, and ongoing enhancements for these systems, regularly evaluating their accuracy, efficiency, and effectiveness across the campus technology landscape.

This is an on-campus position with some hybrid/remote work schedule flexibility.

QUALIFICATIONS

Required Education and Experience:

• Bachelor’s Degree


• At least three years of relevant professional experience


• Direct experience with encoding of degree audit software (uAchieve or comparable)


• Extensive experience with word processing, spreadsheets, and presentation software


• Experience with understanding, organizing, and representing data


• Experience with documenting processes and procedures


• Experience developing solutions and efficiencies in processes


• Experience gathering and providing analysis for user requirements

Required Knowledge, Skills, and Abilities:

• Comprehensive knowledge of curriculum structures, catalog requirements, and how academic policy translates into degree audit and planning rules.


• Demonstrated expertise in degree audit and/or academic planning systems (e.g., uAchieve or comparable tools), including encoding, testing, maintenance, and user support models.


• Ability to lead and develop a functional/technical team, including prioritization, accountability, coaching, and performance management.


• Strong analytical and problem-solving skills; ability to interpret complex requirements, identify edge cases, and design sustainable rule logic.


• Excellent written and verbal communication skills; ability to explain complex system logic to non-technical audiences and facilitate consensus across colleges and stakeholders.


• Working knowledge of data concepts and reporting fundamentals (e.g., data validation, reconciliation, SQL concepts) sufficient to guide analyst work and ensure reliable outputs.


• Understanding of privacy/security principles and operational compliance expectations in higher education environments.


• Ability to manage competing priorities with high accuracy and attention to detail in deadline-driven academic cycles.


• Familiarity with student information systems


• Familiarity with curricular approval process

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Education and Experience:

• Master’s Degree


• Computer programming and/or PL/SQL or other procedural language experience preferred


• Familiarity with Ellucian Banner or Oracle Student Cloud student information systems


• Familiarity with Modern Campus Curriculum software


• Prior supervisory experience

Preferred Knowledge, Skills, and Abilities:

• Knowledge of complex relational database organization


• Ability to query from databases

Benefits:

University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:

• Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days


• Flexible work arrangements, offering a hybrid schedule to most team members


• Education benefits for employees and their dependents at UT System campuses


• Retirement and deferred compensation plans, including 401(k), 403(b), etc.


• Comprehensive medical, dental, and vision insurance plans


• Employee discounts to attractions, services, and goods

The Division

The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

EEO/AA STATEMENT / NON-DISCRIMINATION STATEMENT

The University of Tennessee is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution in the provision of its education and employment programs and services. All qualified applicants will receive equal consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or covered veteran status.

Inquiries and charges of violation of Title VI (race, color, national origin), Title IX (sex), Section 504 (disability), ADA (disability), ADEA (age), sexual orientation, or veteran status should be directed to the (EEO). Requests for accommodation of a disability should be directed to the ADA Coordinator at the EEO office.