* Directs assigned division and section activities, including analyzing and forecasting supply and demand to ensure effectiveness and efficiency. Identifies and analyzes trends and determines methodologies to implement changes.* Develops and implements plan steps for asset management plans for water and wastewater vertical, horizontal and real assets, including asset condition, criticality, and risk assessments.* Develops and implements short- and long-range water, wastewater, and reclaimed water system supply and infrastructure planning, programs, and personnel that provide administrative, managerial and engineering support, program planning, and evaluation.* Determines goals, objectives, and resource requirements for Environmental, Development, and Planning activities within assigned divisions.* Develops, revises, and implements standard operating practices, policies, and procedures within assigned divisions. Ensures divisions are following all City practices, policies, and procedures.* Develops and reviews water and wastewater hydraulic performance analysis of pipeline systems design and criteria. Provides long range planning through project prioritization on the 5- and 10-year Capital Improvement Projects (CIP) spending plans.* Develops and reviews water, environmental, and natural resource plans to ensure resource protection, availability, conservation, and sustainability in compliance with Federal, State and Local requirements and needs.* Reviews, approves, and implements quality and safety systems and programs.* Assists in the preparation, presentation, and monitoring of departmental budget.* Represents the department at City Council meetings, citizens groups, boards and commissions and external agencies and organizations.* Provides support and coordination to other City departments and agencies as needed.* Investigates and resolves Citizen inquiries and complaints.* Reviews, analyzes, and prepares both written and oral reports.* Knowledge of fiscal planning and budget preparation.* Knowledge of Local, State, and Federal water and wastewater utility regulations.* Knowledge of City practices, policies, and procedures.* Knowledge of technical aspects of operations and maintenance.* Knowledge of supervisory and managerial techniques and principles.* Skill in oral and written communications.* Skill in handling multiple tasks and prioritizing.* Skill in using computers and related software applications.* Skill in managing multiple programs, projects, and tasks.* Skill in negotiations and handling conflict resolution* Skill in analyzing complex data from various sources, synthesizing collected information, and developing sound decisions/recommendations* Skill in developing, reviewing, monitoring, and evaluating contracts for services and/or materials* Ability to manage multiple projects and programs simultaneously within approved budgets* Ability to quickly recognize and analyze irregular events.* Ability to establish and maintain excellent communication and working relationships with City personnel and the public.* Ability to organize, analyze, interpret, and evaluate scientific civil engineering problems and provide practical, cost-effective solutions.* Graduation with a Bachelor's degree from an accredited college or university with major coursework in a field related to Engineering, plus six (6) years of progressively responsible management experience in a related field, including at least three (3) years of experience with a water and wastewater utility.* Graduation with a Master's degree from an accredited college or university with major coursework in a related field may substitute for up to two (2) years of the required experience.* **Utility Experience** - Expertise in guiding organizations through complex regulatory environments, driving operational efficiency, supporting modernization initiatives, and ensuring safe, dependable service delivery to customers and communities.* **Land Development Experience** - Expertise in coordinating utility infrastructure to support orderly, sustainable community growth, including collaboration with municipal partners and alignment of projects with development needs.* **Water Supply Planning Experience** - Ability to assess current and future water needs, evaluate supply options, and guide long-term strategies that ensure reliable, sustainable water resources for the community.* **Negotiation Experience** - Ability to build agreement, resolve differences, and secure favorable outcomes through effective communication, strategic thinking, and collaborative problem-solving.* **Department Leadership & Strategy** - Ability to lead the development and implementation of departmental goals, policies, and staffing priorities; ensures alignment with citywide objectives and allocates resources accordingly.* **Cross-Departmental Collaboration** - Ability to coordinate closely with other City departments and external agencies.* **Social Intelligence** - Ability to build meaningful connections, understand others' responses, and guide interactions effectively.* **Customer Focused** - Strives to deliver high-quality results and superior service that exceeds expectations while remaining mindful of the needs and perspectives of both internal and external customers.* A detailed and complete Employment Application is required. A Résumé and Cover Letter are required and will not be accepted in lieu of a complete online Employment Application. *Please be sure to upload your Résumé and Cover Letter for consideration.** Verification of employment history dates on résumé should match online Employment Application.* Employment history dates must include month and year.* This position has been approved for a Criminal Background Investigation (CBI).* To ensure consideration, candidates should apply by **October 4, 2026**. To apply, candidates must complete this online application. Interested candidates should apply early in the process for optimum consideration.* This position is subject to the Texas Open Records Act.* Financial Disclosure Requirement: This position is subject to the City of Austin's financial disclosure requirements. Under City Code Chapter 2-7, Article 5, individuals serving in designated positions are required to file public statements of financial information with the City Clerk.**Competitive Benefits**: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.**Career Growth**: Advance your skills and expertise with professional development and leadership opportunities.**Competitive Benefits**: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.**Career Growth**: Advance your skills and expertise with professional development and leadership opportunities.