Assistant Director, Alumni Engagement

ULSA University of Louisville; United States; On-site; USD 65,000 - 95,000; Full time

Job summary

The University of Louisville seeks an Assistant Director, Alumni Engagement to cultivate relationships with alumni and donors across campuses and beyond. You will coordinate engagement strategies, align with PAE goals, and work with Dean’s Office, Development, and Marketing to drive alumni outreach with data-driven insights.

This role involves planning and executing events, managing CRM data, and reporting against metrics to strengthen alumni ties for assigned schools. Two positions available.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in alumni engagement and donor relations is preferred.
• Ability to analyze CRM data and coordinate multi-campus engagement.

Responsibilities

• Develop and implement strategies to cultivate alumni and donor relationships.
• Coordinate events and manage engagement activities for assigned schools/colleges.
• Utilize CRM to track outreach, engagements, and outcomes against metrics.
• Collaborate with Dean’s Office, Development, Donor Experience and Marketing.
• Meet annual engagement targets and coordinate with Development colleagues.

Skills

Alumni engagement

CRM data analysis

Event planning

Donor relations

Communication

Microsoft Office

Education

Bachelor's degree in a related field

Tools

CRM systems

Microsoft Office

Job description

Department: Belknap Campus, Time Type: Full time, Worker Type: Regular, Job Req ID: R109650

Minimum Requirements

• Bachelor's degree in a related field or an equivalent combination of education and experience. Grade 6 (Salaried)

Position Description

The Assistant Director, Alumni Engagement at the University of Louisville will play a pivotal role in cultivating meaningful connections with assigned school/college alumni and donors, ensuring strengthening of a deep connection with alumni locally, nationally and globally with the school. This position will coordinate and champion the overall alumni engagement, in coordination with Philanthropy & Alumni Engagement (PAE) goals, of assigned school/colleges. This position will work in coordination with the overall strategic plan for PAE while developing intense alumni outreach as outlined by data driven reports/metrics. This position will work in coordination with assigned development colleagues to coordinate outreach/engagement efforts that align with philanthropic goals. This position will manage and collaborate on all outward facing events and activities that cultivate future and current alumni engagement while working collaboratively with Dean’s Office staff, Program Directors, Office of Philanthropy & Alumni Engagement staff, faculty, and other members of the campus community. Two positions available.

Essential Duties and Responsibilities

Alumni and Donor Engagement

• Develop and implement strategies/activities to cultivate and maintain strong relationships with alumni and coordinate transfer of donor leads to appropriate Development Officers
• Utilize data from CRM to strategically outline all engagement efforts for assigned school/colleges
• Develop and implement acknowledgement and recognition programs for alumni and donors – as needed – in coordination with Donor Experience
• Coordinate the planning and execution of events that facilitate alumni and donor recognition and engagement
• Collaborate with the Dean’s Office, Development, Donor Experience and the Alumni Office to ensure coordination of alumni and donor-related activities
• Coordinate and lead all outreach/engagement efforts in coordination with Dean and PAE Leadership

Alumni Relations Management

• Identify missing alumni information to enhance the CRM database
• Serve as liaison with current Alumni Council(s) – if applicable
• Collaborate with local and national alumni to identify opportunities for alumni involvement in assigned school/college programs, events, and volunteer opportunities
• Organize and coordinate alumni-focused events that support engagement and fundraising while providing optimal alumni experiences with fundraising initiatives for assigned school/college
• Identify and develop compelling narratives that highlight alumni success stories
• Coordinate and collaborate with PAE and school/college communications and marketing specialists – as needed – to share broadly
• Meet one on one with alumni/donors to expand individual engagement opportunities with assigned school/college

Administrative Support

• Coordinate events and support interactions/communications with alumni that align with assigned school/college in coordination with PAE events, Communications/Marketing and Donor Experience
• Utilize CRM to build and track all engagement events
• Utilize CRM to track all interactions and engagement with alumni/donors
• Meet annual metrics through individual visits, programming, and events that align with dean and university priorities and strategic plans, securing volunteers to fill impactful and mutually beneficial roles
• Meet with Dean/Leadership regularly, in collaboration with assigned Development colleagues, to review engagement plan and identify targeted outreach utilizing key data points
• Advise university and departmental leadership on opportunities for their involvement with specific engagement events and programming with top alumni volunteers
• Assist as needed on all special projects as outlined by the Senior Director of Alumni Engagement
• Vigorous work ethic, sound judgment, solid integrity, demonstrated initiative, appropriate professional attitude and personality to work effectively with colleagues, University representatives and partners, senior University officials and volunteer leaders

Competencies

• Self-driven and goal oriented
• Ability to handle multiple priorities in an organized fashion
• High level of communication and interpersonal skills in dealing with internal and external constituents
• Demonstrated proficiency in Microsoft Office Suite (Outlook, Word, Excel, etc.), including the ability to create professional documents, maintain best practices in calendar management, and perform data analysis
• Strong general computer skills, including file management, data entry, and use of common business software applications
• Ability to effectively use email platforms, virtual meeting software (e.g., Microsoft Teams, Zoom) for professional communication and collaboration
• Ability to maintain accurate electronic records and work with CRM systems
• Ability to quickly learn and adapt to new software platforms, systems, and digital tools as required
• Understanding of basic data security principles, including safe handling of sensitive information and adherence to organizational IT policies
• High integrity, judgement, and courage of convictions
• Maintain self-awareness, understanding the impact of self on others
• Strong evidence of ability to function in an environment of complexity, uncertainty, and change management
• Natural sense of curiosity regarding individuals and industry, with a skill to uncover connections, networks, and interests
• A tolerance for the inevitable ambiguity that typifies a large university

Benefits

The University of Louisville has an exceptional benefits package; to learn more about our benefits, please visit HERE Compensation will be commensurate to candidate experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status or pregnancy. In accordance with the Rehabilitation Act of 1973 and the Vietnam Era Veteran Readjustment Act of 1974, the University prohibits job discrimination of individuals with disabilities, Vietnam era veterans, qualified special disabled veterans, recently separated veterans, and other protected veterans. The University acknowledges its obligations to ensure affirmative steps are taken to ensure equal employment opportunities for all employees and applicants for employment. It is the policy of the University that no employee or applicant for employment be subject to unlawful discrimination in terms of recruitment, hiring, promotion, contract, contract renewal, tenure, compensation, benefits, and/or working conditions. No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion. Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Anticipated Start Date

January5, 2027, or later.

Philanthropy & Alumni Engagement is committed to creating campus environments that support the success of all students and employees. We believe that employees who feel valued and respected will create policies, programs, practices, research agendas, and services that effectively meet the needs and exceed the expectations of our student population.

Join the Cardinal Family today. Learn more about the University at our About Us page.