Assistant Director, Alumni Engagement

Miami County Ohio; Columbus (OH); Hybride; USD 56 000 - 60 000; Plein temps

Résumé du poste

The Ohio State University is seeking an Assistant Director of Alumni Engagement to lead alumni outreach, plan events, and manage volunteer programs. This role partners with internal teams and external constituents to enhance engagement and donor involvement.

The position requires strong communication, data literacy, and the ability to work flexible hours including some evenings and weekends. Located in Columbus, hybrid work is available.

Qualifications

• Bachelor's degree required.
• 4 years of relevant experience required.
• Strong collaboration and conflict resolution skills.
• Experience with program planning and implementation.
• Excellent oral, written and interpersonal communication skills.

Responsabilités

• Develops and implements alumni engagement strategies and outreach programs.
• Plans, coordinates, and assesses events for alumni and partners.
• Recruits and manages alumni volunteers and training.
• Manages communications and training materials for alumni recruiters.
• Coordinates data entry and analysis using CRM and related systems.
• Represents the university at outreach activities and partnerships.

Connaissances

Collaboration

Conflict resolution

Program planning

Communication skills

Time management

Formation

Bachelor's degree

Outils

Salesforce CRM

EMA

TAS

Description du poste

Assistant Director, Alumni Engagement# Careers## Assistant Director, Alumni EngagementApply: Hybrid: Columbus Campus: Full time: Posted Today: R161372Screen reader users may encounter difficulty with this site. For assistance with applying, please contact [e-mail]. If you have questions while submitting an application, please review these frequently asked questions.**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Assistant Director, Alumni Engagement## Department:Strategic Enrollment | Undergraduate Admissions**Overview** The Office of Undergraduate Admissions at The Ohio State University is a dynamic and exciting place to be. This position offers an opportunity to strategically impact the future of Ohio State through the recruitment, admission, and support of outstanding students as the Outreach and Recruitment team is responsible for recruiting prospective students to The Ohio State University. The Assistant Director for Alumni Engagement reports to the Associate Director of Outreach and Recruitment. The individual will be located in the Student Academic Services Building and will work closely alongside a team of full-time staff members of approximately 30 and a broader Undergraduate Admissions team of 55. Peak seasons are typically August through May given the cyclical nature of the work supported across Undergraduate Admissions. In office work hours can range from 7:30 a.m. to 6 p.m., Monday through Friday, but will require early morning, evening, and weekend hours at various times during the year given the role's direct work with outreach and recruitment programs. **Job Description** As a member of the Undergraduate Admissions team the Assistant Director will spend the greatest amount of time through the year performing the following job responsibilities; builds and implements strategy, plans, executes, and contributes to evaluation and building of alumni engagement activities and outreach and recruitment efforts for targeted populations (e.g., alumni, parents); develops, plans, implements, and assesses in person and virtual events and programs for alumni and partners of the office; recruits and manages alumni volunteers; provides oversight and direction for training programs and materials for alumni volunteers; Directly creates, edits, and maintains digital communications and training media for alumni recruiters; develops and implements short- and long-term engagement plans; builds relationships with external and campus partners and serves as a point of contact for University Advancement and the Alumni Association; builds one on one relationships and fosters connections with alumni and donors; represents Ohio State at select outreach activities; manages donor hosted admissions events by working with Advancement partners to identify hosts; coordinates and implements events; may travel on site for select programs; coordinates event and outreach materials in web, print, and electronic formats; conducts event and program evaluation and assessment to initiate improvements; works collaboratively with members of undergraduate admissions to utilize data to understand populations and collaborate on implementation of the data to have direct impacts on outreach and recruitment efforts (e.g. alumni volunteer training cities); participates in and provides oversight to the development, implementation, and evaluation of new outreach and recruitment efforts in collaboration with internal and external partners (e.g. association, advancement, student life); manages the operational budgets of designated areas; serves in place of associate director at designated meetings and programs; coordinates creating/monitoring of officewide policies and best practices for alumni engagement and donor hosted programs. Develops and maintains positive relationships with internal and external constituents. Analyzes prospective student data. Learns and uses the Empowering Market Analysis (EMA), CRM (Salesforce), Student Information System, The Advancement System (TAS), and other technologies to perform timely and accurate entries into databases regarding volunteer and donor information, call/email activity and other processes, performs data validation and manages electronic workflows. Additional responsibilities the Assistant Director will be responsible for include but are not limited to; Counsels and corresponds with students, families, university departments, or other stakeholders regarding Ohio State admission policies, procedures, and general information over the phone, via email, and in person. Conducts large and small-group presentations. Learns and maintains knowledge of the areas within the office and university to best direct questions from staff and guests. Researches and resolves problems. Reviews applications (domestic, international, transfer, special population) and makes admissions recommendations through our holistic application review process that fluctuates through the year. Assists with on and off campus recruitment events and projects. Participates as an active member of Undergraduate Admissions through membership on committees. Completes special assignments and other duties as assigned. Evening and weekend hours required. **Qualifications** Required:* Bachelor's degree in an appropriate field* 4 years of relevant experience required* Demonstrated ability to collaborate and resolve conflicts* Experience with program planning and implementation* Excellent oral, written and interpersonal communication skills* Early morning, evening and weekend hours required Desired:* 4-8 years of relevant experience preferred* Advanced degree in relevant field desirable* Professional experience at a college or university in recruitment* Experience in undergraduate admissions at a large university* Demonstrated knowledge of data interpretation* Knowledge of CRM and other recruitment technology platforms ## Additional Information:**Salary range for this position is $56,300 - $60,000. The offer for this position will fall within this range based on internal equity, unit’s available budget, and the candidate’s qualifications.** **To apply, submit a current resume and cover letter describing your interest and related experience for this position.** **Job Profile**Name: Undergraduate Admissions Specialist 3 (ACAUGAS3)Function: Academic AdministrationSub-function: Undergraduate AdmissionsCareer Band: Individual Contributor - SpecializedCareer Level: S3## Location:Student Academic Services (0160)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.***