Assistant Director Academic Advising

Syracuse University; City of Syracuse (NY); On-site; USD 65,000 - 71,500; Full time

Job summary

Syracuse University is seeking an Assistant Director of Academic Advising based on the Syracuse, NY campus. This role leads a team of academic advisors and partners with the Director of Operations and Career Advising to deliver student-centered advising and workshops.

Responsibilities include designing and delivering workshops, guiding undergraduate students through major/minor choices, and ensuring timely graduation while collaborating with faculty, alumni relations, and student success

Qualifications

• Master’s degree and experience in a high level support or a management role in higher education.
• At least two years’ experience in academic advising preferred.
• Experience in assessment, planning, and program reviews under time pressure.

Responsibilities

• Provide academic and professional advising for undergraduates, including career pathways.
• Ensure degree requirements are met for on-time graduation.
• Support advising team with degree audits and accurate student records.
• Manage escalated student cases with the Director of Pre Health Advising.
• Design and assess pre-med trainings and use assessment data to improve advising quality.
• Develop workshops on major/minor selection, program requirements, and career planning.
• Plan and participate in cross-campus events for Arts and Sciences/Maxwell students.
• Collaborate with faculty and staff to guide students toward success.

Skills

Academic counseling

Career counseling

Interpersonal skills

Time management

Education

Master’s degree

Job description

Job Title

Assistant Director Academic Advising

Location

Syracuse, NY

Campus

Syracuse, NY

Commitment to On-Campus Experience

Syracuse University is committed to delivering an exceptional student experience through vibrant, engaged campus communities. This position is based at the above campus location and requires regular in person presence to support our students, collaborate with colleagues, and contribute to our thriving academic environment. Syracuse University values the collaboration, mentorship, and spontaneous connections that happen when our community works together on campus. Remote work arrangements are limited in accordance with University policy.

Pay Range

$ 65,000- $71,500

Pay Determination

Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.

Staff Level

S5

FLSA Status

Exempt

Hours

Standard University business hours: 8:30am – 5:00pm (academic year), 8:00am – 4:30pm (summer). Hours may vary based on operational needs.

Job Type

Full-time

Unionized Position Code

Not Applicable

Job Description

• The Assistant Director of Academic Advising, reporting to the Director of Upper Division Health and Science Advising, plays an important role in the work of the College of Arts and Sciences and Maxwell advising team.
• The Assistant Director of Academic Advising provides transformational and strategic leadership and supervision of a team of academic advisors in a manner that supports and complements CAS/Maxwell Is faculty advising model.
• This position also works collaboratively with the Director of Operations and Director of Career Advising creating a welcoming and supportive environment for students, carry out the vision for the department, and work synergistically with the Division of Student Success, faculty and academic leaders of the University’s educational programs, and the University in its entirety.
• In conjunction with best practices, the Assistant Director of Academic Advising will design, develop, update, and deliver workshops for undergraduate students on topics related to major and/or minor selection, program requirements, career development, job search strategies, and graduate school planning.

Education and Experience

• Master’s degree and experience in a high level support or a management role in higher education desired.
• At least two years’ experience in academic advising preferred. Experience in assessment, planning, program reviews, self studies, academic advising, working with individuals under time and multitasking pressures.

Skills and Knowledge

• Required: Expert level knowledge in academic counseling methods and career modeling to interpret and communicate results of individual aptitude and career assessment instruments.
• Career exploration and counseling experience as part of academic advising experience.
• Ability to communicate and work with diverse populations, excellent interpersonal, planning, teamwork, and organizational skills.
• Also required: ability to independently interpret and make recommendations for improvement in advising policy and procedure; relate well to students, parents, scholars, faculty, staff and others from diverse cultural backgrounds; create and maintain efficient systems and processes; use expert judgement in the managing of escalated cases; proactively identify potential problems and lead to mitigate those problems or student situations for your reports.
• Quality community building and collaboration skills. Strong sense of ethics, written and verbal communication skills. Passion for student development through cutting edge national practices.
• Sound professional judgment and emotional intelligence.

Responsibilities

• Provide academic and professional (career and graduate pathway) advising through one on one and group sessions for assigned cohort of undergraduate students.
• Ensure requirements are met for all undergraduate students for on time graduation.
• Support assigned advising team in degree audits, establish regular communications with advisees, and maintain up to date and accurate student records utilizing University’s prescribed software.
• Manage escalated student cases that arise from pre health advisees in collaboration with the Director of Pre Health Advising.
• Under the direction of the Director of Pre Health Advising, the Assistant Director will design and assess pre med trainings for advisors outside of the Pre Health advising group; implement and utilize pre health advising assessment data to continuously improve the quality of pre health advising; provide assistance and quality control
• In conjunction with best practices, design, develop, update, and deliver a variety of workshops for undergraduate students on topics such as: major and/or minor selection, program requirements, professional school admissions, job search strategies, and academic record enhancer programs.
• Support planning of special events that facilitate group advising, including collaborative events across campus that pertain to Arts and Sciences/ Maxwell students.
• Collaborate and maintain relationships with faculty and staff in schools and colleges within SU to help identify and guide students towards successful college and post college paths.
• Partner with Alumni and/or Employer relations (Central) to assist in helping to achieve education and career goals.
• Serve as main point of contact with students and guide them through various program options in the University. Attend and participate in division, department and university-wide meetings and represent Office of Student Success as needed.
• Identify, track, and report metrics on all career related outcomes such as student appointments, career education engagement, internships, and placement into career and graduate school.
• Administer and interpret career related assessments. Collect these data points utilizing the university-wide shared career technology software
• Report metrics to College and University leadership as requested. Evaluate progress and assess programming and delivery for continuous improvement of student success.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience. The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area

Syracuse is a medium sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

EEO Statement

Syracuse University is an equal opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Commitment to Supporting and Hiring Veterans

Syracuse University has a long history of engaging veterans and the military connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class leading initiatives focused on making an SU degree accessible and affordable to the post 9 11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Commitment to a Respectful and Welcoming Community

Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter

Optional Documents

1. Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you first find out about this position?
   • sujobopps.com (Syracuse University Online Employment website)
   • Syracuse University HR Recruiter
   • Virtual Career Fair (via NYS Department of Labor)
   • SUNY EOC (Equal Opportunity Center)
   • Women’s Opportunity Center
   • Jubilee Homes
   • Syracuse Northeast Community Center
   • Interfaith Works
   • JobPlus
   • Syracuse.com
   • Chronicle of Higher Education
   • HigherEdJobs.com
   • HERC (HERC Higher Ed Recruitment Consortium)
   • InsideHigherEd.com
   • Indeed.com
   • DiverseEducation.com (Diverse Issues in Higher Education website)
   • LinkedIn Job Posting
   • Facebook
   • Job Fair
   • Search Firm
   • Referred by an SU Employee
   • Other
2. * If 'other', please describe how you first found out about this position.

   (Open Ended Question)