Assistant Director, Academic Advisement

Georgia State University; Atlanta (GA); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Paid Leave Time

Health insurance

Pension plans

Tuition assistance

Résumé du poste

Georgia State University is seeking an Assistant Director in the University Advisement Center to provide leadership within Student Success. You will supervise Graduation Counselors and also provide direct advisement to undergraduate students.

The role emphasizes graduation planning, degree progression, data-informed decisions, and collaboration with colleges and campus partners to improve retention and graduation outcomes.

Qualifications

• Bachelor's degree required and supervisory/management experience.
• Master's degree and additional student affairs experience preferred.
• Experience using data to inform student success interventions and operations.

Responsabilités

• Directly supervising Graduation Counselors including hiring, onboarding, training, performance evaluation.
• Provide leadership and support for complex student cases escalated by Graduation counselors.
• Oversee graduation-focused advising strategies and degree progression.
• Collaborate with colleges, the Registrar, Financial Aid and Enrollment Services.

Connaissances

Leadership

Supervision

Data analysis

Communication

Formation

Bachelor's degree

Master's degree preferred

Description du poste

Assistant Director, Academic Advisement

Student Success

University Advisement Center

The Division of Student Success seeks an Assistant Director toprovide leadership within the University Advisement Center.Successful candidates will be forward ‑ thinking, student ‑centered, and solutions ‑ oriented leaders committed tostrengthening one of the nation's fastest ‑ improving graduationand retention environments.

The Assistant Director will supervise a team of academic advisorsand will also provide direct advisement services to supportundergraduate students.

WHAT MAKES THE UNIVERSITY ADVISEMENT CENTER A GREATPLACE?

• Generous benefits including:
  • Paid Leave Time
  • Comprehensive Health, dental, and vision insuranceCoverage
  • 403(b) and Pension plans
  • And that's not all; visit our benefits page at http://www.gsu.edu/hr/benefits/index.html
• A knowledge-sharing organization that works collaborativelywith a variety of partners.
• Professional development opportunity and mentorship
• A rapidly growing center within an academic setting Would you be interested in attending an award-winning researchuniversity for free? Our Tuition Assistance Program lets employeestake classes for free. At Georgia State University we emphasizework-life balance.

HERE IS WHAT YOU WILL DO

Team Leadership & Supervision

• Directly supervising Graduation Counselors including hiring,onboarding, training, performance evaluation, and professionaldevelopment.
• Establishing expectations, workflows, and accountabilitymeasures that support consistent, high-quality graduationcounseling practices
• Providing leadership, coaching, and support for complex studentcases escalated by Graduation counselors
• Fostering a collaborative, solution-focused culture centered onstudent success, policy expertise, and continuous improvement.

Strategic Graduation & Degree ProgressionOversight

• Oversee graduation-focused advising strategies for high-credit,off-progression, and at-risk student populations
• Ensuring accurate and timely degree evaluations, graduationplans, and policy interpretations across the team
• Monitor degree progression barriers, identify systemic issues,and partner with Assistant Directors and Directors on resolutionstrategies.
• Lead the development, refinement, and execution of graduationinitiatives and targeted completion campaigns.

Policy Interpretation & Advanced Case Resolution

• Serve as an escalation point for complex academic policyinterpretation, degree exceptions, substitution requests, andcross-college issues.
• Ensure Graduation Counselors apply policies consistently and inalignment with Board of Regents and institutional regulations.
• Collaborate with colleges, the Registrar, Financial Aid, andEnrollment Services to resolve high-impact student cases.
• Recommend policy clarifications or process improvements basedon case trends and outcomes.

Data-Informed Decision Making & Reporting

• Utilize data systems (EAB Navigate, Banner, Degree Works,Argos, Excel, and related tools) to monitor graduation trends,counselor caseloads, and intervention effectiveness.
• Analyze retention, progression, and completion data to informstaffing models, outreach strategies, and resource allocation.
• Prepare reports and insights for Director-level leadership tosupport institutional planning and performance metrics.
• Use data to drive continuous improvement across graduationcounseling practices.

Cross-Unit Collaboration & Institutional Alignment

• Partner with Assistant Directors, College Advising Offices, andAcademic Advisors I-III to align graduation advising standards andmessaging.
• Represent the Graduation Counseling team on cross-functionalcommittees focused on retention, curriculum, and academicoperations.
• Serve as a subject-matter leader in degree progression andcompletion strategies across the university.
• Support onboarding and training efforts for broader advisingstaff as needed.

Training, Quality Assurance & Program Development

• Develop and oversee training frameworks for GraduationCounselors related to policy updates, degree evaluation bestpractices, and data tools.
• Establish quality assurance processes to ensure accuracy,consistency, and compliance in graduation counseling work.
• Identify professional development opportunities that expandteam expertise and leadership capacity.
• Support presentations, workshops, and internal communicationsrelated to graduation pathways and academic policy.

Qualifications :

• Bachelor's degree and three years of supervisory/managementexperience, or a combination of education and experience.

Preferred Hiring Requirements:

Preference may be given to candidates who demonstrate thefollowing:

• A Master's degree and at least five years of experience instudent affairs, student retention, academic advising, or relatedhigher education roles.
• Experience supervising, mentoring, or serving as a lead workerfor advising or student-facing staff.
• Experience leading academic processes, student retentioninitiatives, or cross-campus projects.
• Demonstrated ability to use data and analytics to informstudent success interventions and operational improvements.
• Strong oral and written communication skills, with provenability to resolve complex student issues through follow-up andcoordination.
• Proficiency with Banner, Excel, and student success platformssuch as EAB Navigate and Degree Works (or comparable systems).