Assistant Dining Room Manager

Blackberry Mountain; Walland (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k match with profit sharing

Tuition reimbursement

Paid time off

Job summary

Blackberry Mountain is seeking an Assistant Dining Room Manager to lead the dining team in providing exceptional service for dinner, private functions, bar service and special events. The role focuses on maintaining high standards, coordinating staff, and ensuring guest satisfaction on a daily basis.

The candidate should have 2-3 years of supervisory experience in upscale dining, knowledge of wine and spirits, and familiarity with property management systems.

Qualifications

• 2-3 years’ operational management or supervisory experience in upscale dining room
• Knowledge of wine and spirits
• Computer experience: word processing, spreadsheets, property management systems

Responsibilities

• Lead dining room team and ensure Blackberry Mountain service standards
• Oversee dinner, private functions, bar service and special events
• Coordinate staff schedules and daily operations for two shifts
• Monitor service standards and guest seating plans
• Attend weekly team, group and manager meetings
• Support wine program and maintain team morale

Skills

Wine knowledge

Computer skills

Tools

Property management systems

Job description

Blackberry Mountain is looking to add an Assistant Dining Room Manager. Set amongst 5,200 acres in the Smoky Mountains of Tennessee, the Mountain combines the legendary hospitality and luxury of Blackberry Farm with expansive opportunities for adventure, exploration, and connection — all in pursuit of a well-lived life. The ideal candidate has a passion for hospitality with a high attention to detail and an appreciation for great service. The Assistant Dining Room Manager is responsible for leading the dining team in their knowledge of Blackberry Mountain service while ensuring the success of dinner, private functions, bar service, and special events.

The Assistant Dining Room Manager is expected to arrive at 2:00 p.m. daily unless the needs for the operations are earlier.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Training and knowledge of team
• Communicate all internal information
• Coordinate schedule needs of staff
• Daily operation of dining room: openings, line-up, service, closing
• Coordinate daily needs of both shifts to ensure proper coverage and care of guests
• Monthly china/linen/silverware inventory and ordering needs
• Development and support of team and captains
• Support to wine program
• Sustain positive morale of the team
• Special cleaning projects
• Monitor service standards
• Manage guest seating plans
• Collect information and remarks from guests
• Guest communication
• Oversee daily menu production
• Ownership of corporate meeting functions
• Attend weekly team meetings / Group Meetings /All Manager Meetings
• The Look, Maintenance, and Cleanliness of their restaurant

Must comply with all company policies and procedures.

To perform the essential functions of this position regular and consistent attendance is required.

Must be able to work well with other Team Members and Managers and interact with our guests.

SUPERVISORY RESPONSIBILITIES

• Dining Room Supervisors and Line Level Team

EDUCATION AND / OR EXPERIENCE

• 2-3 years’ operational management or supervisory experience in upscale dining room
• Knowledge of wine and spirits
• Computer experience: word processing, spreadsheets, property management systems

LANGUAGE SKILLS

• Must be able to communicate effectively with guests, managers, and team members

MATHEMATICAL SKILLS

• Knowledge and understanding of property management cashiering procedures
• Ability to understand and comprehend budgeting issues and labor calculation

REASONING ABILITY

• Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals

PHYSICAL DEMANDS

• Ability to be on your feet for long periods of time
• Must be able to lift and carry up to 50 lbs.
• Must be able to safely operate a company vehicle or golf cart

WORK ENVIRONMENT

• Restaurant, Dining Room, Bar, Wait Staff and Kitchen
• 5,200 acres of Blackberry Mountain property

About Blackberry

Blackberry Mountain, a Relais & Châteaux property, continues a legacy of world-renowned hospitality and unwavering dedication and appreciation for the land. Our team on the Mountain embodies a rich and diverse range of experience, knowledge and expertise. Every day on the Mountain, Southern hospitality meets outdoor lifestyle in an unparalleled hospitality and guest experience.

A career at Blackberry means being surrounded by a welcoming and supportive team who strive each day toward common goals: legendary hospitality, memorable experiences and generational sustainability.

From ensuring our guests have a memorable stay to providing renowned cuisine, Blackberry provides career-defining opportunities, a comprehensive benefits program, and the tools to explore and grow your career. Some of our benefits include travel perks and property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share and training and education.

Blackberry Mountain is an Equal Opportunity Employer.