Assistant Dining Room Manager

Mary’s Woods; Lake Oswego (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free TriMet Pass

Medical, Dental, Vision

401(k) with match

Paid time off

Paid holidays

Scholarship & tuition assistance

Fitness center access

Complimentary meals

Job summary

Mary’s Woods in Lake Oswego, OR, is seeking an Assistant Dining Room Manager with strong leadership to oversee dining venues, staff, and resident experience. You will assist in operations, staff development, and promoting the organization’s mission and values.

This full-time, exempt role requires hospitality passion, the ability to manage inventory, scheduling, and collaborate with other departments to deliver exceptional dining service for residents and guests.

Qualifications

• Education level equivalent to high school diploma or GED.
• Experience in restaurant or food service in retirement communities preferred.
• Experience in management or supervision of dining services preferred.
• Proficient with Microsoft Office (Outlook/Word/Excel/PowerPoint).
• Oregon Food Handlers card required.

Responsibilities

• Assist in staff recruitment, training, and development for dining venues.
• Support operations to ensure smooth dining service and resident satisfaction.
• Coordinate with Dining Room Manager and other departments on issues.
• Oversee inventory, scheduling, and guest services for events.
• Promote a welcoming, inclusive dining environment for residents.

Skills

Staff management

Leadership

Hospitality

Customer service

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Mary's Woods is seeking an Assistant Dining Room Manager with excellent skills, passion and creativity. As an Assistant Dining Room Manager at Mary's Woods, you will assist in the general operation of one of our dining venues with a focus on managing staff and the resident experience as you continue to promote our mission and vision. This role requires a dynamic individual with strong leadership skills, a passion for hospitality, and a commitment to the organization's mission.

Mary's Woods is a non-profit senior living community founded in 2001. We offer independent living, assisted living, memory care and residential care in a park-like setting on 40 acres in Lake Oswego. We pride ourselves on our rich heritage, spirit of caring and welcoming culture. We are seeking passionate team members to join us in fulfilling our mission and values.

Below are some of the core responsibilities, experience and skills needed to be successful:

• Assist in managing turnover through appropriate staff selection, hiring, orientation, training, education, coaching, evaluation and development of new and existing personnel
• Demonstrate considerable initiative and judgment involved in assigned tasks, delegating responsibilities, resolving operational problems and handling employee and resident complaints and concerns
• Assist residents and their families with special parties and/or events as needed
• Assist with administrative tasks related to managing the dining rooms and staff, including but not limited to: inventory and ordering, reviewing weekly schedules and employee punches; reviewing, correcting, properly organizing and filing customer meal tickets Assist with dining reports, assist with updating resident communication boards
• Communicate with Dining Room Manager and/or Director on department matters and concerns involving residents, employees and other departments
• Demonstrate initiative and judgment involved in assigned tasks, delegate responsibilities, resolve operation problems and handle employee and resident complaints and concerns
• Demonstrate knowledge of food sanitation practices, workplace safety, labor laws, housekeeping procedures and food and wine service techniques
• Promote positive relationships with residents, visitors, and regulators, to include presenting a professional appearance and attitude
• Create an environment that acknowledges, encourages and celebrates differences
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement

Education And Experience Required

• Education and/or experience equivalent to the completion of a high school diploma or GED
• Previous restaurant or food service industry in a retirement community or long term aging facilities preferred
• Experience in management and/or supervision of restaurants, hotels, or retirement community facilities preferred
• Proficient in Microsoft Office applications (Outlook, Word, Excel, Publisher, and PowerPoint)
• Current Oregon Food Handlers card

Employee Benefits

• Free Employee TriMet Pass
• Medical, Dental, Vision, Life, Disability and Flexible Spending Account first of the month after hire (working 30+ hours per week)
• Employee Assistance Program
• 403(b) Retirement Plan with 5% match
• Paid Time Off – Accruals start at 16 PTO days per year
• 7 Paid Holidays
• Scholarship & Tuition Assistance Program
• Access to Fitness Center, Pool & Sauna
• Complimentary Meal each Shift

The starting wage depends on experience, certification and education. This is a full-time, exempt position scheduled to work 5 days a week and will include working weekends and holidays.

Working at Mary's Woods in any capacity means you're supporting an organization with a mission rooted in the core values of respect, compassion, excellence, stewardship and justice. We are committed to hospitality in every sense of the word -- priding ourselves on providing exceptional care to residents, opportunities for our employees and neighborliness to our surrounding community.