Assistant Delivery Manager

Gulf Distributing Holdings Company LLC; Panama City (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Gulf Distributing Holdings Company LLC is seeking an Assistant Delivery Manager to lead the Delivery Department, drive on-time performance, and ensure compliance with safety and DOT policies in the Florida region.

The role includes managing staffing, training, and performance reviews, with the Managing Director’s approval for hires and route optimizations to improve customer service.

Responsibilities

• Assist with management of the Delivery Department and meet KOIs and department goals.
• Ensure timely deliveries, proper rotation, merchandising, customer service, safe driving, and vehicle maintenance.
• Stand-in for the Delivery Manager during absences to fulfill department needs.
• Manage headcount, organization chart, and KOI tracking requirements.
• Ensure compliance with DOT policies and company policies and procedures.
• Recruit, interview, and assist in hiring prospective employees with approval from Managing Director.
• Observe, critique, and improve delivery performance; adjust work assignments as needed.
• Conduct performance reviews for assigned team; participate in route realignments to improve service.

Skills

Team leadership

Safety compliance

Customer service

Recruitment

Training

Performance reviews

Job description

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Position Description – Assistant Delivery Manager

Reports to: Delivery Manager

Position Objective:

Responsible for leading, directing, and controlling the delivery department goals, objectives and activities within assigned territory.

Description of Physical Tasks:

Keep shelves and vendors clean. Place product on hand truck or dolly (approximately 20 to 50 lbs per case). Pushes/pulls hand truck to machine or shelves and loads appropriate product. Climbing in and out of vehicle and proper lifting techniques.

Responsibilities Include:

• Work side by side with Delivery Manager to assist with Management of the Delivery Department, and held accountable to the department KOIs, goals, and objectives set by the Company.
• Assist in managing the department to ensure timely deliveries, proper rotation, merchandising, customer service, safe driving, and vehicle maintenance.
• Stand-In during any absence of the Delivery Manager to fulfill the needs of the department.
• Manage assigned Team headcount, updated organization chart, and KOI tracking requirements.
• Perform all work activities in accordance to established safe work practices, and all Company policies and procedures.
• Ensure all assigned Team Delivery Drivers adhere to DOT policies.
• Ensure that all assigned Team employees adhere to all company policies and procedures.
• Ensure that all account receivables are collected according to company policies.
• Assist Delivery Manager with recruitment, interviews, and hiring of prospective employees, and with approval of Managing Director.
• Conduct assigned Work-With’s to observe, critique, and improve delivery performance.
• Review and adjust daily (when necessary) the work assignments of assigned Team.
• Oversee and conduct all performance reviews for assigned Team.
• Assist Delivery Manager with research and implement route re-alignments that are necessary to improve customer service, with the approval of the Managing Director.
• Assist with direction and execute the Delivery Department training program, and implement the continuing education of employees to ensure the professional and consistent performance from the team.
• Implement corrective action and/or disciplinary plans for assigned Team employees with assistance from Delivery Manager as needed.
• Assist, conduct, and report safety / accident investigations, for the department, following the guidelines of the Company’s process and/or procedure.
• Participate in Company safety committee meetings, and safety projects as assigned.
• Have a working knowledge of all routes and, if necessary, fill-in during vacancies, sick, and vacation leave.
• As assigned, assist with special events.
• Attend and participate as instructed at all safety and driver’s meetings.
• Complete all the special attention items the Sales Department has communicated to you.
• Promote the sales of company products through personal selling efforts and regular contacts with individual accounts, chain stores and large retailers.
• Maintain a positive working relationship with the owners, managers and employees of all assigned accounts.
• Maintain open and clear communications with the owners, managers, and other employees of the company.
• Monitor, track and train proper operation, protection from damage, and return of all equipment that has been issued to you and assigned team.
• Courtesy on the road is important at all times. Be polite to other drivers, it is a reflection on the image of the company.
• Dress and maintain your personal appearance in a professional manner and according to company policy.
• Report immediately to the Delivery Manager any traffic violations (on or off duty,) that may affect your CDL status and/or insurability.
• All other duties as assigned.

By signing below, you are stating that you have read and understand the above duties and responsibilities for this position and that your manager has reviewed this document with you. You are also agreeing to abide by all Gulf Distributing Holdings, LLC policies and procedures during the course of your employment.