Assistant Dean of Student Success & Retention

Western University; Pomona (CA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Western University of Health Sciences seeks an Assistant Dean of Student Success to lead academic counseling, student support planning, and proactive interventions that foster persistence and timely graduation. You will coordinate comprehensive early-alert and case-management processes in partnership with faculty and support offices to promote student retention and readiness for licensure.

Reporting to the Associate Dean of Student Life & Success, you will mentor faculty advisers, oversee

Qualifications

• Master’s degree in higher education, student affairs, counseling, education, health professions education, psychology, public health, or a closely related field from an accredited institution.
• Minimum of 5 years of progressively responsible experience in higher education, student affairs, academic advising, student success, or a related student-support environment.
• Demonstrated experience working with students experiencing academic difficulty and coordinating interventions across faculty, academic, and student-support units.

Responsibilities

• Provides leadership for academic counseling, student support planning, and coordinated intervention services designed to promote academic progress, persistence, retention, and successful degree completion.
• Leads early-alert, progress-monitoring, and case management processes for students experiencing academic difficulty; coordinates timely outreach, documentation, follow-up, and referrals in collaboration with faculty and University support offices.
• Provides individualized academic counseling and coaching to students regarding academic performance, study planning, time management, professional expectations, and strategies for successful progression through the curriculum.
• Coordinates faculty consultation related to student performance and serves as a resource to faculty seeking guidance on student support, referrals, academic recovery planning, and appropriate intervention strategies.
• Collaborates to align academic counseling, learning support, tutoring, diagnostic assessment, workshops, and targeted intervention services for students with identified needs.

Skills

Student success

Academic advising

Retention strategies

Early-alert systems

Case management

Student development

Communication

Privacy & boundaries

Data-driven improvement

Project management

MS Office

Learning management systems

Student information systems

CRM systems

Education

Master's degree in higher education

Tools

Student Information Systems

Learning Management Systems

CRM systems

Microsoft Office

Job description

Western University of Health Sciences seeks an Assistant Dean of Student Success to lead academic counseling, student support planning, and proactive interventions that foster persistence and timely graduation. You will coordinate comprehensive early-alert and case-management processes in partnership with faculty and support offices to promote student retention and readiness for licensure.

Reporting to the Associate Dean of Student Life & Success, you will mentor faculty advisers, oversee