Assistant DC Operations Manager: Lead Teams & Improve Efficiency

Mattress Firm; Vancouver (WA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Excellent career growth opportunities

401(k) with employer matching

Mental health and life resources

Medical, dental, prescription, and vis

Get paid on-demand

Base pay or uncapped commission

Employee discounts on Mattress Firm

Job summary

Mattress Firm is seeking an Assistant Operations Manager to support multiple functions in the distribution center and supervise a distribution team. You will help ensure on-time delivery, implement standard processes, and align with company safety policies daily.

The role includes onboarding new team members, driving continuous improvement, and maintaining a safe, efficient operation with regular team meetings and performance reviews.

Qualifications

• High School diploma or equivalent required.
• Bachelor's Degree preferred.

Responsibilities

• Assist in the efficient day-to-day operations of the distribution center.
• Contribute to meeting overall financial objectives of the distribution center compared to budget.
• Create and foster an environment of trust, open two-way communication, and cohesive team effort.
• Ensure alignment with strategic vision and communicate organizational mission and values to the team.
• Communicate with team members through regular and frequent meetings.
• Hold one-on-one meetings with direct reports at least twice a month.
• Ensure adherence to operational processes, policies, and procedures.
• Ensure the distribution center meets company standards on appearance, cleanliness, and functionality.
• Identify opportunities and drive continuous improvement initiatives in the distribution center.
• Facilitate resolution of customer service issues.
• Verify driver payroll for accuracy.
• Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
• Ensure use of proper safety equipment and maintain a safe working environment by ensuring adherence to all safety policies and procedures.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.
• Execute team member performance improvement plans, progressive discipline, and terminations when appropriate per Company policy.

Skills

Team leadership

Communication

Problem solving

Adaptability

Safety awareness

Decision making

Education

High School diploma or equivalent

Bachelor's Degree preferred

Job description

Mattress Firm is seeking an Assistant Operations Manager to support multiple functions in the distribution center and supervise a distribution team. You will help ensure on-time delivery, implement standard processes, and align with company safety policies daily.

The role includes onboarding new team members, driving continuous improvement, and maintaining a safe, efficient operation with regular team meetings and performance reviews.