Assistant Credit Manager

crewlia; Town of Arcadia (WI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Profit sharing

Medical, dental, and vision insurance

401(k) with employer matching

Paid time off

Employee merchandise discounts

Job summary

Ashley Furniture is seeking an Assistant Credit Manager to oversee credit risk evaluation, customer receivables, collections, and dispute resolution across our national retail and wholesale networks. You will partner with Credit Leadership to set credit limits, monitor aging and DSO, negotiate payment terms, and ensure compliance with internal controls while supporting sales and operations teams.

This role offers a competitive base salary, comprehensive benefits, and opportunities for profit

Qualifications

• Bachelor's degree in Finance, Accounting, or Business preferred.
• 3–5+ years of experience in corporate credit, collections, and deduction management.
• Ability to interpret financial statements, assess creditworthiness, and identify dispute patterns.
• High proficiency in ERP systems and advanced Excel capabilities.

Responsibilities

• Evaluate credit risk, assess portfolios, and establish credit limits.
• Proactively manage deductions, chargebacks, and returns to keep ledger accurate.
• Monitor AR aging, track DSO, and manage collections workflows for past-due balances.
• Resolve billing disputes and negotiate complex payment agreements.
• Audit adherence to credit guidelines and streamline collections.
• Structure viable credit arrangements with clients and resolve invoicing friction.
• Deliver regular credit risk assessments and aging reports to leadership.

Skills

Credit risk evaluation

Collections & deduction management

Dispute resolution

Negotiation & interpersonal skills

Education

Bachelor's degree in Finance, Accounting, or Business

Tools

ERP systems

Microsoft Excel

Job description

• Compensation: Competitive Base Salary + Benefits

About the Role:

We are recruiting on behalf of Ashley Furniture for an Assistant Credit Manager to oversee credit risk evaluation, customer receivables, collections, and dispute resolution across our national retail and wholesale customer networks.

Key Responsibilities (Credit & Collections Operations):

• Partner with Credit Leadership to evaluate credit risk, assess customer portfolios, and establish credit limits.
• Proactively manage and minimize customer deductions, chargebacks, and returns to ensure ledger accuracy.
• Monitor accounts receivable aging, track DSO metrics, and manage collection workflows for past-due balances.
• Act as senior escalation point for resolving billing disputes and negotiating complex payment agreements.
• Audit adherence to credit guidelines and implement process enhancements to streamline collections.

Key Responsibilities (Customer Partnership & Reporting):

• Work collaboratively with retail and wholesale clients to structure viable credit arrangements.
• Partner with sales and operations departments to resolve invoicing friction and optimize cash receipts.
• Deliver regular credit risk assessments and aging reports to executive leadership.
• Maintain confidentiality and ensure strict adherence to internal credit controls.

Required Skills & Qualifications:

• Bachelor's degree in Finance, Accounting, or Business preferred.
• 3–5+ years of experience in corporate credit, collections, and deduction management.
• Proven ability to interpret financial statements, assess creditworthiness, and identify dispute patterns.
• High proficiency in enterprise ERP systems and advanced Microsoft Excel capabilities.
• Strong negotiation, conflict resolution, and interpersonal communication skills.

What the Role Offers:

Competitive base salary and annual profit sharing opportunities.

Comprehensive medical, dental, and vision insurance packages.

401(k) retirement savings plan with employer matching.

Paid time off (PTO) that increases with company tenure.

Generous employee merchandise discounts on home furnishings.

Equal Opportunity Employer:

Ashley Furniture is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other basis protected by applicable law.