Assistant Coordinator of Parents Learning Together

Northeast Arc; St. Louis (MO); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

The St. Louis Arc seeks a Program Coordinator to develop and oversee PLT plans, deliver home-based services to four participants, and train staff across data systems and reporting tools.

Join a mission-driven nonprofit recognized for supportive culture. The role focuses on person-centered service delivery, program events, and cross-functional collaboration with HR and partners to ensure timely services and compliant operations.

Qualifications

• Bachelor's degree in Human Services, Special Education, or a related field.
• Three or more years of related experience.
• At least one year of supervisory experience.

Responsibilities

• Develop, implement, and oversee Individual Support Plans, outcomes, and Individual Family Service Plans for PLT participants.
• Provide home and community-based services to an assigned caseload of four participants, supporting parents with decision-making and crisis and non-crisis situations using a person-centered approach.
• Develop and implement Parent Café and assist in facilitation of group sessions.
• Coordinate and track medical and dental appointments for children of PLT participants and attend meetings related to school-aged children on assigned caseload.
• Update Adult Program curriculum as needed.
• Manage and maintain data in varied databases/systems.
• Create and maintain reporting functions that allow the ability to analyze information.
• Review staff documentation in Salesforce database for accuracy.
• Support and train staff in databases/systems, including daily documentation and billing requirements.
• In conjunction with Human Resources and the Program Coordinator, train, onboard, and manage PLT staff, as well as supervise volunteers and university students.
• Develop and maintain relationships with service providers and funding sources and serve as a liaison regarding program requirements, deadlines, and participant services.
• Assist Coordinator in planning program community outings, annual program events.
• Assist with program purchasing and other operational needs, including coordinating maintenance of the program van.

Skills

Interpersonal skills

Communication

Problem solving

Organizational skills

Leadership

Supervisory experience

Education

Bachelor's degree in Human Services or related field

Tools

Salesforce

Data management systems

Job description

Be Part of our Circle. We empower people to live their best life. That is our mission—not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.

What You Will Do

• Develop, implement, and oversee Individual Support Plans, outcomes, and Individual Family Service Plans for PLT participants
• Provide home and community-based services to an assigned caseload of four participants, supporting parents with decision-making and crisis and non-crisis situations using a person-centered approach
• Develop and implement Parent Café and assist in facilitation of group sessions
• Coordinate and track medical and dental appointments for children of PLT participants and attend meetings related to school-aged children on assigned caseload=
• Update Adult Program curriculum as needed
• Manage and maintain data in varied databases/systems
• Create and maintain reporting functions that allow the ability to analyze information
• Review staff documentation in Salesforce database for accuracy
• Support and train staff in databases/systems, including daily documentation and billing requirements
• In conjunction with Human Resources and the Program Coordinator, train, onboard, and manage PLT staff, as well as supervise volunteers and university students.
• Develop and maintain relationships with service providers and funding sources and serve as a liaison regarding program requirements, deadlines, and participant services.
• Assist Coordinator in planning program community outings, annual program events
• Assist with program purchasing and other operational needs, including coordinating maintenance of the program van.

What You Can Expect From Us

We’ll celebrate and empower your unique gifts and contributions. We’ll help you help others. You’ll be embraced and uplifted in our inclusive circle of support.

• You’ll have a voice and the autonomy to put into action your ideas for doing your job better—and serve others better.
• Hands‑on leadership that empowers team member innovation.
• Opportunities to learn and grow, plus benefits to support your personal and professional well‑being—such as health insurance, retirement, and time off.

What We Expect Of You

The flexible, respectful individual we see is an innovative and quick thinker with these qualifications: Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.

• Bachelors Degree in Human Services, Special Education, or related field
• Three or more years of related experience
• At least one year of supervisory experience

Desired Knowledge and Skills

• Knowledge of funding sources, compliance standards, and documentation requirements
• Proficiency with word processing software and data management systems
• Knowledge of community resources
• Understanding of intellectual and developmental disabilities and related support needs
• Ability to build and maintain effective internal and external relationships
• Strong problem‑solving and critical‑thinking skills
• Ability to exercise sound judgment and discretion
• Effective verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to lead, support, and supervise staff
• Ability to create, plan, and implement programming and activities

About St. Louis Arc

The St. Louis Arc is a non‑profit organization that provides support and services to more than 4,500 people with intellectual and developmental disabilities each year. Known for the quality of our staff and culture, the St. Louis Arc was recently recognized as one of the Top 3 Best Places to Work in the “Big Companies” category by St. Louis Business Journal.