Assistant Community Manager - Tax Credit & Leasing Pro

Hnn-Communities; Federal Way (WA); On-site; USD 50,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

401(k) with company match

Housing discount

PTO (3 weeks)

Paid holidays (12)

Job summary

HNN Communities in Federal Way, WA is seeking a full-time Assistant Community Manager to join our team. You will assist in leasing, marketing, compliance, accounting, and resident relations at the assigned community, with a focus on tax credit housing programs.

Ideal candidates have 2+ years of property management experience, including multi-family leasing, and knowledge of Yardi and MS Office. The role requires strong customer service and communication skills within a collaborative team.

Qualifications

• Minimum 2 years of experience in property management, including sales/multi-family leasing.
• Thorough knowledge of Federal Fair Housing and other applicable local, state, or federal regulations.
• Knowledge of Section 42 LIHTC program and associated compliance processes preferred.
• Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Experience using property management software, preferably Yardi.

Responsibilities

• Assist the Community Manager in all aspects of daily operations for your community.
• Perform assigned accounting tasks including collecting and posting rent, fees, and other payments as well as processing month end, move-ins, move-outs, and zero receipts in a timely manner.
• Keep Yardi and associated resident management software up to date including rent charges, occupants, lease dates and other data in a timely manner.
• Support the overall marketing and leasing efforts of the community including social media engagement, reputation management, advertising, marketing collateral, curb appeal and pricing.
• Successfully engage with prospective residents through the company’s lead management software, email and phone calls, appointments, and follow-up communication.
• Lease and tour apartment homes, guiding new residents through the application, tax credit and move-in process.
• Assist with administration of all lease agreements and addendums, renewals, prospect screening processes, and legal notices while ensuring accuracy and compliance.
• Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve and address service issues.
• Provide excellent customer service to all residents, prospects, and guests.
• Participate in the success of all resident events, community programing and local/non-profit programs.
• Assist in the implementation of new systems, programs and procedures as directed by the company.

Skills

Property Management

Leasing

Yardi

MS Office

Fair Housing

LIHTC

Education

High school education or equivalent

Tools

Yardi

Job description

HNN Communities in Federal Way, WA is seeking a full-time Assistant Community Manager to join our team. You will assist in leasing, marketing, compliance, accounting, and resident relations at the assigned community, with a focus on tax credit housing programs.

Ideal candidates have 2+ years of property management experience, including multi-family leasing, and knowledge of Yardi and MS Office. The role requires strong customer service and communication skills within a collaborative team.