Assistant Community Manager - Stella

Greystar Worldwide, LLC; California (MO); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

20% housing discount

Job summary

Greystar Worldwide, LLC seeks an Assistant Community Manager to oversee financial operations for a 244-unit property and support the Community Manager.

The role involves rent collection, invoicing, bank deposits, and reporting, with on-site responsibilities and collaboration with maintenance and leasing teams to maximize revenue.

Qualifications

• 3-5 years of experience as an Assistant Community Manager.
• Proficiency with property management software such as Yardi or OneSite.
• Ability to manage financial operations and reporting.

Responsibilities

• Collect and post rent, process invoices, and prepare bank deposits.
• Reconcile bank accounts and prepare financial reports.
• Review resident files, collect on delinquencies, enforce leases to maximize revenue.
• Interact with vendors/contractors for payments and approvals.
• Assist in evictions procedures and court appearances.
• Manage move-outs and deposits processing.
• Provide resident assistance and address service issues.
• Act as on-site supervisor in the absence of the community manager.
• Support leasing and marketing by greeting prospects and showing apartments.

Skills

Accounting

Bookkeeping

Rent collection

Customer service

Tools

Yardi

OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

JOB DESCRIPTION

Property Type: Stabilized
Unit Count: 244
Schedule: Tuesday-Saturday; 9am - 6pm *Subject to change depending on business needs
Requirements: 3-5 years of experience as an Assistant Community Manager

Housing Discount

This position is eligible for a 20% housing discount.

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
• May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the