Interim Assistant Community Manager - Palomar Station

greystar; California (MO); On-site; USD 52,000 - 64,000; Full time

Job summary

Greystar is seeking an Assistant Community Manager in California to support the Community Manager with financial and operational duties for a 386-unit mid-market community. The role includes rent collection, deposits, and financial reporting, using Yardi/OneSite, and ensuring lease compliance.

Responsibilities include processing invoices, coordinating maintenance, and assisting with leasing activities. A 1–3 year PM background and proficiency with Excel, Word, and Yardi are required.

Qualifications

• 1-3 years minimum of relevant experience in residence life and/or property management.
• Proficiency with Microsoft Excel and Word; familiarity with property management software (Yardi/OneSite).
• Bachelor's degree in Business, Communications or related field preferred.

Responsibilities

• Process daily financial transactions: rent, fees, and deposits; prepare bank deposits and reconcile accounts.
• Operate Yardi/OneSite and maintain data integrity in system records.
• Review resident files and enforce lease terms to maximize revenue.
• Assist leasing and marketing by greeting prospects, processing applications and credit checks.
• Coordinate maintenance and make-ready tasks with maintenance supervisor.
• Support on-site operations in the absence of the Community Manager.
• Assist in owner relations with updates on performance and requests.

Skills

Customer service

Communication

Organizational skills

Education

Bachelor's degree in Business Management or related field

Tools

Yardi

OneSite

Microsoft Excel

CRM software

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

JOB DESCRIPTION SUMMARY

This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

JOB DESCRIPTION

Property Type: Stabilized

Unit Count: 386

Schedule: Tuesday-Saturday; 9am-6pm *subject to change depending on business needs.

Requirements: 1-2 years of prior Assistant property management experience required. Affordable Housing experience required. Experience with Microsoft , excel, and word document knowledge. Yardi and CRM experience preferred.

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back-ups to ensure the integrity of the system.
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
• Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
• Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
• Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community's performance, and responding to owner requests as needed.
• May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
• For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.

BASIC KNOWLEDGE & QUALIFICATIONS

Bachelor's degree in Business Management, Communications, or related field from an accredited college or university is preferred.

1-3 years minimum of relevant experience in residence life and/or property management that demonstrates the application of community management, sales, marketing, and customer service background sufficient to assist in m