Assistant Community Manager - 4001 Midtown

Greystar; Houston (TX); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Generous Paid Time Off

401(k) with company match

Paid parental leave

Employee Assistance Program

Job summary

A leading real estate company is seeking an Assistant Community Manager in Houston, Texas. This role involves supporting the Community Manager with financial and operational tasks, such as managing rent collections and invoices, and ensuring resident satisfaction. Ideal candidates will have experience in property management and strong communication skills. Benefits include competitive insurance packages, generous paid time off, and opportunities for bonuses, making this a fulfilling career opportunity.

Qualifications

• Experience in property or community management preferred.
• Strong communication skills for resident and owner interactions.
• Ability to handle financial operations effectively.

Responsibilities

• Collect and post rent and fees accurately.
• Assist Community Manager in daily operations.
• Promote resident satisfaction and retention.

Skills

Financial management

Property management software (Yardi/OneSite)

Customer service

Conflict resolution

Job description

Assistant Community Manager – 4001 Midtown

About Greystar

Greystar is a leading, fully integrated global real‑estate platform offering expertise in property management, investment management, development, and construction services for institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real‑estate in more than 250 markets worldwide, with offices across North America, Europe, South America, and the Asia–Pacific region. With more than 1 million units/beds managed globally, Greystar is the largest operator of apartments in the United States. The company’s assets under management total nearly $79 billion, including over $35 billion in development assets and more than $30 billion in regulatory assets. Greystar was founded by Bob Faith in 1993 to deliver world‑class service in the rental residential real‑estate business. To learn more, visit www.greystar.com.

Job Description Summary

Supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close‑out and financial reports, processing invoices for payment, collecting rent and fees, handling bank deposits and reconciliations, and using the property management software to record, track, and report all financial operations.

Job Description

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
• Operates the property management software (Yardi/OneSite) and ensures all required fields are entered correctly, updates and backups are completed, and system integrity is maintained.
• Reviews resident files and accounting records to identify unpaid or late fees, communicates with residents regarding outstanding balances, implements collection procedures, and enforces leases to maximize revenue.
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining Community Manager approval, coding charges to appropriate Chart of Accounts codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
• Follows company procedures for evictions, including proper notice requirements, evicting residents, and representing the community in court hearings and eviction proceedings.
• Processes resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees when applicable, and completing dispositions according to established procedures and legal requirements.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve service issues.
• Acts as on‑site supervisor in the absence of the Community Manager by organizing and delegating work, coordinating maintenance and make‑ready tasks with the Maintenance Supervisor, and managing community operations in compliance with company policies and procedures.
• Assists in managing the client/owner relationship by meeting with owners, conducting community tours, providing updates on performance, and responding to owner requests as needed.

Hourly Range

$19.00 – $22.00 per hour.

Additional Compensation

• Corporate Positions: eligible to participate in a quarterly or annual bonus program based on individual and company performance.
• On‑site Property Positions: eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits Offered*

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits; low (free basic) employee medical costs for employee‑only coverage, with discounts after 3 and 5 years of service.
• Generous Paid Time Off: all new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays; birthday off after 1 year of service; additional vacation accrued with tenure.
• On‑site housing discount for eligible team members, subject to discount and unit availability.
• 6‑week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with company match up to 6% of pay after 6 months of service.
• Paid parental leave and lifetime fertility benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.
• Benefits are offered for full‑time employees. For Union and prevailing wage roles, compensation and benefits may vary due to collective bargaining agreements or local governing authority.

Greystar will consider for employment qualified applicants with arrest and conviction records.

Important Notice

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging; all communication comes from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].

Seniority level: Mid‑Senior level. Employment type: Full‑time.