Assistant Community Manager - St. Louis, MO

2B Residential; Missouri; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in multi-family management is seeking a passionate Assistant Community Manager to join their dynamic team in the St. Louis area. This role offers the chance to work in a vibrant environment where your ideas and initiatives can truly make a difference. You will be responsible for enhancing community living by managing day-to-day operations, maintaining financial accuracy, and fostering resident relationships. If you thrive in fast-paced settings and have a knack for delivering exceptional service, this opportunity is perfect for you. Join a company that values employee ownership and offers competitive pay along with a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Short Term/Long Term Disability

Life Insurance

Paid Time Off

Employee Stock Ownership

401(k)

Sabbatical Program

Qualifications

• Two years of residential leasing or property management experience required.
• High school diploma required; college degree preferred.

Responsibilities

• Assist with day-to-day property operations and manage accounts receivable.
• Process evictions and maintain accurate financial records.
• Engage with residents and plan community events.

Skills

Customer Service

Relationship Building

Sales Skills

Communication Skills

Problem Solving

Education

High School Diploma

College Degree

Tools

Entrata

Yardi

Job description

2B Residential, a market leader in Class A multi-family management, is seeking a passionate Assistant Community Manager in the St. Louis region to join our team at the below properties. The ideal candidate will be passionate about building relationships, has a knack for closing, and enjoys working in a fast-paced environment.

The Laurel Apartments - St Louis, MO

Thirteen01 Hartman Lakes - Shiloh, IL

At 2B Residential, you’ll have the chance to work with some of the most inspiring people and sought-after properties in the Midwest, with the most advanced services and amenities. That means you’ll need to be at the top of your game – but you’ll also have a real opportunity to connect with people and create a sense of community.

This is the kind of place where your ideas – and your initiative to implement them – can have a real impact on the company, our communities, and on the residents we serve.

2B Residential is 100% employee owned and offers a competitive wage/salary (plus generous commissions), great benefits package including paid time off, medical, dental and vision insurance, Employee Stock Option Program (ESOP) and 401(k).

Pay Range: Up to $25 hourly + bonus commissions

Benefits Include:

• Medical
• Dental
• Vision
• Company-Paid Short Term/Long Term disability
• Company-Paid Life Insurance
• Paid Time Off - Vacation, sick time, personal days, paid holidays
• Employee Stock Ownership
• 401(k)
• Sabbatical Program

SUMMARY

You know what it takes to make people feel at home. You’re accustomed to delivering an unexpected level of service. You’re smart, can think on your feet – and you’re looking for a new challenge. You’re exactly the kind of person who will fit in as part of the team at 2B Residential.

The Assistant Community Manager assists the Community Manager with the overall day-to-day operation of the property. This position is also responsible for collecting and posting rent payments; managing resident delinquencies, evictions, and legal notices; and performing pre-close and closeout accounting processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintains all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Accurately and timely completes daily, weekly and monthly financial and leasing report, including month-end pre-close, closeout, market surveys and lease expiration matrix.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Collects delinquent account balances from previous residents.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases apartments as needed.
• Responsible for shopping competitive properties.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
• Processes move-ins, move-outs, and lease renewals.
• Audits all new and current lease agreements and resident files for accuracy.
• Assists Property Manager with training staff on leasing, entering traffic into the computer, marketing, maintenance and general office operations.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Property Manager.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.
• Complies with all Company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.

EDUCATION and/or EXPERIENCE

• High School diploma required and college degree preferred and/or training, or equivalent combination of education and experience.
• Two (2) years residential leasing and/or property management experience.
• Entrata or Yardi experience preferred.
• Sales experience preferred.
• Must have a valid driver's license and reliable transportation.
• This position requires a positive and engaging, self-motivated professional who possesses good oral communication skills and enjoys working with people. If qualified and interested, we look forward to hearing from you. Let's see what we can create together!