Assistant Community Manager - Skyglass

Greystar; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Greystar, overseeing Skyglass Apartments in Seattle, seeks an Assistant Community Manager to support financial and operational duties. You will assist in rent collection, invoicing, and reporting while coordinating with leasing and maintenance teams to ensure resident satisfaction.

You will review vendor invoices, manage payments, and support move-outs. Strong communication and budgeting skills are essential for this on-site role.

Qualifications

• Previous property management experience is required.
• Fee management experience is preferred.
• Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required.
• Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting.
• Excellent communication skills: ability to read, write and communicate effectively.
• A high school diploma or equivalent and professional knowledge of business discipline are required.

Responsibilities

• Collecting and posting rent, fees, and other payments.
• Preparing daily bank deposits and processing invoices and payables.
• Staying up to date on rent assistance policies and programs.
• Assisting the leasing team in touring apartments with prospects (virtual and in-person).
• Reviewing and submitting invoices from vendors, contractors, and service providers for payment.
• Processing resident move-outs by reviewing lease terms and notice requirements.
• Responding to resident questions, concerns, and requests in a timely manner and addressing issues.
• Partnering with on-site office and marketing teams to create safe, social activities for residents.
• Acting as on-site supervisor in the absence of the Community Manager.

Skills

Customer service

Budgeting

Fiscal reporting

Excellent communication

Education

High school diploma

Tools

MS Office Suite

Yardi/OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Skyglass has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success. Skyglass Apartments captures Seattle's ever-changing light in unique ways, offering residents a new perspective of South Lake Union and the cityscape from studio, one, two, and three-bedroom apartment homes. Inside, the tower's airy, bright spaces are infused with style and design, and its amenities invite socializing and relaxation. This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

JOB DESCRIPTION

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.

What your day might look like

Being part of a team and having fun while providing excellent customer service Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables. Stay up to date on rent assistance policies and programs from federal, state, and local governing offices. Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours Reviewing and submitting invoices from vendors, contractors, and service providers for payment. Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements. Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents. Acts as the on-site supervisor in the absence of the Community Manager.

What we are looking for

Previous property management experience is required, fee management preferred Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting Excellent communication skills: ability to read, write and communicate effectively High level of professionalism in both manner and dress A high school diploma or equivalent and professional knowledge of business discipline are required.

What sets us apart:

• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting