Assistant Community Manager - Rowe at Pear Village

Greystar; Mountain View (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated professional to support the Community Manager in overseeing financial and operational aspects of a vibrant community. This role involves managing financial transactions, utilizing advanced property management software, and ensuring resident satisfaction through effective communication and problem resolution. The ideal candidate will have lease-up experience and a knack for detail-oriented tasks. Join a company that values its employees with comprehensive benefits, including medical insurance, generous paid time off, and opportunities for bonuses based on performance. Embrace a dynamic work environment where your contributions make a real difference!

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Onsite housing discounts

401(k) with company match

Paid parental leave

Employee Assistance Program

Charitable giving programs

Six-week paid sabbatical after 10 years

Qualifications

• 1-2 years of lease-up experience required.
• Familiarity with property management software is essential.

Responsibilities

• Assist Community Manager with financial and operational tasks.
• Process invoices and collect rents efficiently.
• Promote resident satisfaction by addressing complaints.

Skills

Lease-up experience

Yardi/CRM familiarity

Financial transactions

Communication skills

Tools

Yardi/OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services across sectors such as rental housing, logistics, and life sciences. Headquartered in Charleston, South Carolina, Greystar manages and operates over $320 billion in real estate across 250 markets worldwide, with offices in North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing more than 1 million units globally, and has an institutional investment management platform with over $79 billion of assets under management, including more than $36 billion of development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in the rental residential real estate sector. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role supports and assists the Community Manager in overseeing the financial and operational aspects of the community. Responsibilities include completing accounting and bookkeeping tasks, preparing monthly financial reports, processing invoices, collecting rent and fees, completing bank deposits, account reconciliations, and utilizing property management software to record, track, and report financial activities.

Property Details

• Unit Count: 220
• Property Type: Mid-Rise; Lease-up
• Work Schedule: Tuesday-Saturday

Qualifications & Responsibilities

• 1-2 years of lease-up experience, familiarity with Yardi/CRM, and planning resident events.
• Perform daily financial transactions such as collecting and posting rent, preparing bank deposits, reconciling accounts, and generating financial reports.
• Operate property management software (Yardi/OneSite), ensuring accurate data entry and system integrity.
• Review resident files and accounting records to identify unpaid or late fees, communicate with residents, and enforce lease terms to maximize revenue.
• Review and process vendor invoices, reconcile work or purchases, and coordinate with vendors, contractors, and accounting staff.
• Follow procedures related to evictions, including notices, court appearances, and legal compliance.
• Manage resident move-outs, applying deposits, fees, and processing dispositions according to legal requirements.
• Promote resident satisfaction by addressing complaints and requests promptly.
• Act as on-site supervisor in the absence of the Community Manager, organizing daily tasks and coordinating maintenance activities.
• Assist in managing client/owner relationships through meetings, community tours, and performance updates.

Physical Demands

• Ability to stand, walk, sit, bend, reach, and carry objects up to 25 pounds independently and 50 pounds with assistance.
• Work outdoors and indoors in all weather conditions.
• Occasional travel may be required.
• Flexible schedule, including evenings, weekends, and holidays.

Compensation & Benefits

The hourly rate ranges from $25.00 to $28.08 (Mountain View). Compensation may vary based on experience, business needs, and location.

Additional compensation may include bonuses based on individual and company performance, with weekly, monthly, or quarterly opportunities.

Benefits

• Medical, Dental, Vision, Disability & Life Insurance with low-cost options.
• Paid Time Off: starting with 15 vacation days, 4 personal days, 10 sick days, 11 holidays, and your birthday off after 1 year.
• Onsite housing discounts (subject to availability).
• Six-week paid sabbatical after 10 years of service.
• 401(k) with company match up to 6% after 6 months.
• Paid parental leave and fertility benefits up to $10,000.
• Employee Assistance Program and additional insurance options.
• Charitable giving programs.

*Benefits are for full-time employees. Benefits may vary for union or prevailing wage roles due to collective bargaining or local laws.

Greystar considers qualified applicants with arrest and conviction records for employment.