Assistant Community Manager- Lakeside Urban Center

Greystar; Irving (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading global real estate company is seeking a Community Assistant to support the Community Manager in financial and operational tasks. Responsibilities include managing financial transactions, using property management software, and ensuring resident satisfaction. The role requires flexibility and the ability to handle various physical demands. Comprehensive benefits and a supportive work environment are offered.

Benefits

Comprehensive health insurance

Generous paid time off

Onsite housing discounts

401(k) plan with company match

Paid parental leave

Qualifications

• Experience in accounting and property management software.
• Strong customer service skills.

Responsibilities

• Complete daily financial transactions and reconcile accounts.
• Operate property management software ensuring data integrity.
• Respond promptly to resident complaints to promote satisfaction.

Skills

Accounting

Bookkeeping

Customer Service

Tools

Yardi

OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services across sectors such as rental housing, logistics, and life sciences. Headquartered in Charleston, South Carolina, Greystar manages over $320 billion of real estate in 250 markets worldwide, with offices across North America, Europe, South America, and the Asia-Pacific region. It is the largest operator of apartments in the United States, managing more than 1 million units globally, and has an institutional investment management platform with over $79 billion in assets under management, including more than $36 billion in development assets. Founded by Bob Faith in 1993, Greystar aims to provide world-class service in rental residential real estate. For more information, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

This role supports and assists the Community Manager in overseeing the financial and operational aspects of the community. Responsibilities include completing accounting and bookkeeping tasks, preparing monthly financial reports, processing invoices, collecting rent and other payments, bank deposits, account reconciliations, and using property management software to record, track, and report financial activities.

KEY RESPONSIBILITIES

1. Complete daily financial transactions such as collecting and posting payments, preparing bank deposits, and reconciling accounts.
2. Operate property management software (Yardi/OneSite), ensuring accurate data entry and system integrity.
3. Review resident files and accounting records to identify unpaid or late fees, communicate with residents, and enforce lease terms to maximize revenue.
4. Review and submit vendor invoices, reconcile work or purchases, obtain approvals, and manage communication between vendors, accounting, and owners.
5. Follow established procedures for evictions, including notices, court representations, and legal compliance.
6. Process resident move-outs, applying deposits and fees according to lease terms and legal requirements.
7. Respond promptly to resident complaints and requests to promote satisfaction and retention.
8. Act as on-site supervisor in the absence of the Community Manager, delegating tasks and coordinating maintenance activities.
9. Assist in managing relationships with owners by providing updates, community tours, and responding to requests.

PHYSICAL DEMANDS

• Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions.
• Push, pull, lift, and maneuver weights up to 25 pounds independently and 50 pounds with assistance.
• Travel may be required to other properties, training, or meetings.
• Work flexible hours, including evenings, weekends, and holidays.

ADDITIONAL COMPENSATION

Factors influencing pay include experience, skills, location, and business needs. Compensation may include bonuses based on individual and company performance, with variations for corporate and onsite roles.

BENEFITS

• Comprehensive health insurance, low-cost employee medical options, and additional benefits.
• Generous paid time off including vacation, personal days, sick days, holidays, and birthday leave.
• Onsite housing discounts at Greystar-managed communities, subject to availability.
• Paid sabbaticals after 10 years of service, with additional benefits.
• 401(k) plan with company match.
• Paid parental leave and fertility benefits.
• Employee assistance, critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving programs.

*Benefits are for full-time employees; variations may apply for union or prevailing wage roles due to agreements or local laws.