Assistant Community Manager- Kendrick Court Apartments

The Franklin Johnston Group; Herndon (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision Care

Supplemental Insurance Plans

Paid Community Service

Paid Vacation

Paid Holidays

Job summary

The Franklin Group in Herndon, VA is seeking an Assistant Community Manager to help operate the community efficiently under the Community Manager and to cover duties in their absence.

This role supports leasing, office administration, reporting, and resident relations, while upholding professional standards and the company’s policies.

Responsibilities

• Efficient and timely reporting, maintenance and submission of all administrative forms, files and reports. Post rent to operation software. Perform bookkeeping functions as necessary.
• Assisting the Community Manager in subsequent orientation, training and scheduling of all leasing and office personnel.
• Inspect model, office, and vacant units as necessary to ensure marketability. Ensure on-site office is organized and files are maintained as required. Inspect all make-readies.
• Need to have an awareness of the “curb appeal” of the community.
• Shop competition regularly and have knowledge of their pricing, policies, lease terms, community terms, etc.
• Lease to qualified prospects by showing available apartments. Assist with the lease renewal program with initial contact and follow-up on residents.
• Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff.
• Responsible for ensuring a professional appearance and behavior for oneself and all personnel at all times.
• Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual. Fully informed of current rental rates, sizes, locations and all amenities of community.
• Knowledge of Fair Housing Standards
• Thorough knowledge of company policies and procedures.
• Responsible for ensuring efficient and courteous response to all resident requests.

Job description

The Franklin Group is fundamentally built on our people. We recognize talent as our most precious resource, and we’ve strategically focused on three core priorities: identifying and recruiting exceptional candidates, fostering long-term retention of top performers, and empowering our team members to maximize their value-creating potential.

Striving to enrich the lives of the communities we serve

At Franklin Group, we focus exclusively on multifamily housing, where our passion, expertise, and resources deliver unmatched value for property owners. Our operational platform combines best-in-class people, processes, and technology to drive exceptional performance. Built on a strong foundation, we grow with purpose, ensuring predictable outcomes. With the energy of a youthful company and the wisdom of decades of experience, we are equipped to manage profitability, develop for sustainable growth, and invest for above-market returns.

Learn what it’s like to be part of Franklin Group

The Franklin Group boasts one of the most skilled and experienced multifamily teams on the East Coast. Our leadership is composed of industry veterans who have honed their expertise from the ground up, many starting at the property level. With over 1,000 dedicated professionals, including both corporate leadership and support teams as well as on-site property teams, we are united by a shared passion for delivering excellence in multifamily housing. As we continue to grow, our team’s commitment to innovation and exceptional service remains at the core of everything we do.

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BENEFITS & PERKS

• Health Insurance
• Vision Care
• Supplemental Insurance Plans
• Paid Community Service
• Paid Vacation
• Paid Holidays

CURRENT OPPORTUNITIES

Location: Herndon, VA

Job Id:10433

# of Openings:1

Job Title: Assistant Community Manager

Supervisor: Community Manager

FLSA Status: Non-exempt (Hourly)

JOB SUMMARY: Responsible for ensuring the efficient operation of the community under the direction of the Community Manager. Able to assume responsibility for the community in the Community Manager’s absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Efficient and timely reporting, maintenance and submission of all administrative forms, files and reports. Post rent to operation software. Perform bookkeeping functions as necessary.
• Assisting the Community Manager in subsequent orientation, training and scheduling of all leasing and office personnel.
• Inspect model, office, and vacant units as necessary to ensure marketability. Ensure on-site office is organized and files are maintained as required. Inspect all make-readies.
• Need to have an awareness of the “curb appeal” of the community.
• Shop competition regularly and have knowledge of their pricing, policies, lease terms, community terms, etc.
• Lease to qualified prospects by showing available apartments. Assist with the lease renewal program with initial contact and follow-up on residents.
• Responsible for the inventory and ordering of all necessary administrative supplies and equipment for the office staff.
• Responsible for ensuring a professional appearance and behavior for oneself and all personnel at all times.
• Thorough knowledge of leasing techniques and sales methods as outlined in the Leasing & Marketing Manual. Fully informed of current rental rates, sizes, locations and all amenities of community.
• Knowledge of Fair Housing Standards
• Thorough knowledge of company policies and procedures.
• Responsible for ensuring efficient and courteous response to all resident requests.