Assistant Community Manager - Encina Meadows Apartments, Goleta, CA

The Towbes Group; Goleta (CA); On-site; USD 3,444,000 - 4,959,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Set schedule

Paid vacation and sick time

Job summary

The Towbes Group in Goleta, CA is seeking an Assistant Community Manager for Encina Meadows Apartments to support the Community Manager with leasing, financial administration, and resident relations, ensuring an exceptional living experience.

This role offers opportunities for growth into senior community management positions, with competitive hourly pay and strong benefits including health coverage and a 401(k) match.

Qualifications

• High school diploma or GED
• 2+ years of experience in multifamily or property management
• A clean DMV record and ability to pass a background check
• Working knowledge of Fair Housing laws and other applicable regulations
• Strong communication skills — verbal, written, and comfort with Microsoft Office
• Ability to walk the property regularly, including stairs, for inspections and resident communication
• Comfort using approved AI tools to draft communications and streamline workflows, with a sharp eye for reviewing that content for accuracy and compliance
• Strong problem-solving skills and the ability to work independently under pressure
• A high level of integrity and a genuine, people-first approach to the job
• Flexibility to work evenings and weekends as the community needs

Responsibilities

• You'll work closely with the Community Manager to keep daily operations running smoothly — balancing leasing support, financial administration, and resident relations while helping the team deliver an exceptional living experience.
• Leasing & Marketing Support: Showcase apartments and community amenities to prospective residents; Track competitive properties and market trends to help shape leasing strategy; Help prepare newsletters, event materials, and promotional flyers; Conduct credit and reference checks on prospective residents.
• Resident Experience: Serve as a point of contact for resident inquiries, requests, and concerns; Support renewal notices and retention follow-ups; Plan and help execute community events that build connection; Maintain proactive, friendly communication that keeps residents satisfied; Oversee move-in and move-out processes, ensuring lease terms are followed; Process, record, and deposit rental payments, application fees, and security deposits; Assist in reviewing delinquent accounts and initiating collection or legal action as needed; Process invoices through PayScan and verify vendor credentialing before scheduling services; Support preparation of the annual property budget; Maintain accurate financial records in Yardi and assist with financial reporting; Assist with deposit accounting and security deposit reconciliations.
• Operations & Compliance: Keep resident files and lease agreements accurate and compliant with Fair Housing, DRE, and all applicable laws; Ensure timely renewals and ongoing lease compliance; Conduct regular property walks to maintain cleanliness and curb appeal; Enforce community policies and lease terms, addressing concerns professionally; Follow safety protocols and emergency procedures; Coordinate with the maintenance team to ensure service requests are handled promptly; Maintain proficiency in Yardi and CRM IQ, using system tools to support leasing, accounting accuracy, and data integrity

Job description

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Assistant Community Manager - Encina Meadows Apartments, Goleta, CA

For over 60 years, The Towbes Group has been creating places on the Central Coast where people genuinely love to live. We're an award-winning, fully integrated property management, development, and construction firm — and we're looking for an Assistant Community Manager who's organized, detail-oriented, and ready to take on a key leadership role supporting one of our communities.

If you enjoy variety in your day, have a head for numbers as well as people, and want real growth potential, we'd love to meet you.

What You'll Do

You'll work closely with the Community Manager to keep daily operations running smoothly — balancing leasing support, financial administration, and resident relations while helping the team deliver an exceptional living experience.

Leasing & Marketing Support

• Showcase apartments and community amenities to prospective residents
• Track competitive properties and market trends to help shape leasing strategy
• Help prepare newsletters, event materials, and promotional flyers
• Conduct credit and reference checks on prospective residents

Resident Experience

• Serve as a point of contact for resident inquiries, requests, and concerns
• Support renewal notices and retention follow-ups
• Plan and help execute community events that build connection
• Maintain proactive, friendly communication that keeps residents satisfied
• Oversee move-in and move-out processes, ensuring lease terms are followed
• Process, record, and deposit rental payments, application fees, and security deposits
• Assist in reviewing delinquent accounts and initiating collection or legal action as needed
• Process invoices through PayScan and verify vendor credentialing before scheduling services
• Support preparation of the annual property budget
• Maintain accurate financial records in Yardi and assist with financial reporting
• Assist with deposit accounting and security deposit reconciliations

Operations & Compliance

• Keep resident files and lease agreements accurate and compliant with Fair Housing, DRE, and all applicable laws
• Ensure timely renewals and ongoing lease compliance
• Conduct regular property walks to maintain cleanliness and curb appeal
• Enforce community policies and lease terms, addressing concerns professionally
• Follow safety protocols and emergency procedures
• Coordinate with the maintenance team to ensure service requests are handled promptly
• Maintain proficiency in Yardi and CRM IQ, using system tools to support leasing, accounting accuracy, and data integrity

What You Bring

• High school diploma or GED
• 2+ years of experience in multifamily or property management
• A clean DMV record and ability to pass a background check
• Working knowledge of Fair Housing laws and other applicable regulations
• Strong communication skills — verbal, written, and comfort with Microsoft Office
• Ability to walk the property regularly, including stairs, for inspections and resident communication
• Comfort using approved AI tools to draft communications and streamline workflows, with a sharp eye for reviewing that content for accuracy and compliance
• Strong problem-solving skills and the ability to work independently under pressure
• A high level of integrity and a genuine, people-first approach to the job
• Flexibility to work evenings and weekends as the community needs

Room to Grow

This role is a launching point. With strong performance, Assistant Community Managers can grow into Community Manager, Community Manager II, and Senior Community Manager roles as opportunities arise.

Why You'll Love Working Here

• Competitive pay, full-time, non-exempt: $24.76–$35.82/hour
• Full health coverage – medical, dental, vision, life, and long-term disability
• Set schedule: Tuesday–Saturday, 9:00 AM–5:00 PM (includes a 30-minute meal period)
• Strong retirement support: 401(k) with a liberal company match
• Time to recharge: paid vacation and sick time programs
• Local perks: access to the Local Coastal Housing Partnership benefits
• A team that has your back: join a company with six decades of stability and a genuine investment in its people

Ready to Join Us?

You’ll be joining a company with deep roots and a culture built on real values — Community, Integrity, Quality, ROI, Sustainability, Team, and Customer Service. It's a role where your work shapes people's everyday lives, backed by six decades of doing this well.

The Towbes Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations are available for individuals with disabilities to perform the essential functions of this position.