Assistant Community Manager - Cade

Greystar; Vancouver (WA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Housing discounts up to 40%

Cell phone allowance

Monthly bonus incentives

Robust benefits package

Paid time off

Job summary

Greystar is seeking an experienced Assistant Community Manager to join our team. The role emphasizes delivering outstanding customer service, supporting the leasing team, and ensuring smooth daily operations at our apartment communities.

You will collect rents and process payments, assist with tours (virtual and in-person), review invoices, respond to resident inquiries, and help coordinate safety and events.

Qualifications

• Experience in property management or similar role.
• Strong budgeting and fiscal reporting knowledge.
• Excellent written and verbal communication skills.
• Professional appearance and demeanor.

Responsibilities

• Handle rent collections and posting, prepare deposits and payables.
• Assist leasing team with apartment tours (virtual and in-person).
• Review invoices from vendors and service providers for payment.
• Respond promptly to resident questions and concerns; resolve issues.
• Coordinate safety, events, and community activities with onsite team.
• Act as on-site supervisor when Community Manager is absent.

Skills

Communication skills

Reading & writing

Professionalism

Budgeting

Customer service

Education

High school diploma or equivalent

Tools

MS Office Suite

Yardi/OneSite

Job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Cade has an immediate opening for an experienced Assistant Community Manager! Our team members are high performers that care about customer service and exceed expectations. The Assistant Community Manager plays a critical role in our success.

JOB DESCRIPTION

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.

What your day might look like

Being part of a team and having fun while providing excellent customer service

Collecting and posting rent, fees, and other payments, preparing daily bank deposits and processing invoices and payables.

Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.

Assist the leasing team in touring apartments with prospects both virtual leasing and in-person tours

Reviewing and submitting invoices from vendors, contractors, and service providers for payment.

Process resident move-outs by reviewing lease terms and notice requirements and processing the disposition in accordance with established procedures and legal requirements.

Respond to resident questions, concerns, and requests in a timely manner, and taking appropriate action to resolve and address service issues.

Partner with the on-site office team and marketing team to create safe, social distant activities and events for residents.

Acts as the on-site supervisor in the absence of the Community Manager.

WHAT WE ARE LOOKING FOR

Previous property management experience is required, fee management preferred Proficient in MS Office Suite and Yardi/OneSite software highly desired but not required Being financially savvy; previous experience in creating/adhering to budgets, fiscal reporting Excellent communication skills: ability to read, write and communicate effectively High level of professionalism in both manner and dress A high school diploma or equivalent and professional knowledge of business discipline are required.

WHAT SETS US APART

Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities.

Salary and Compensation

The hourly range for this role is $23.00 - $25.00

Additional Compensation: Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage.
• Generous Paid Time off.
• All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• Plus your birthday off after 1 year of service!
• Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

EEO STATEMENT

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Security and Safety

Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [e-mail].

Our Core Values

We believe in always going that extra step for our residents, clients, investors, and each other. Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions. Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally. Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others. Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard. Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members. Teamwork We work together to accomplish goals, solve problems, and enrich our work environment.