Assistant Community Manager - Union Baseline and Union 9Seventy (Student Living)
Greystar
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Benefits offered by this job
Job summary
Greystar seeks an Assistant Community Manager in Boulder to oversee daily financial operations and maintain accounting accuracy. You will collect rent, post payments, prepare reports, and process invoices while ensuring lease terms are followed and evictions are handled properly.
You will also operate Yardi/OneSite/Entrata, review resident accounts for delinquencies, and support on-site supervision, leasing, and marketing efforts. Strong communication and organizational skills are essential.
Qualifications
- M.Ed or Bachelor's degree in Business Management, Communications, or related field preferred.
- 1-3 years minimum of relevant experience in residence life and/or property management.
- Knowledge of equity and inclusion issues and laws affecting higher education.
- Ability to implement problem solving strategies for residential challenges.
- Compassionate and diplomatic with excellent communication skills.
- Detail-oriented and self-motivated to work independently or in a team.
Responsibilities
- Handle daily financial operations: collect rent, post payments, and reconcile bank accounts.
- Operate property management software (Yardi/OneSite/Entrata) accurately.
- Review resident files to identify unpaid balances and enforce lease terms.
- Process vendor invoices, coordinate approvals, and manage communications with owners.
- Follow eviction procedures and assist with move-outs in compliance with laws.
- Address resident questions and issues to promote satisfaction and retention.
- Act as on-site supervisor when the community manager is absent.
- Support leasing and marketing efforts, including tours and applications.
Skills
Education
Tools
Job description
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business. To learn more, visit www.greystar.com.
This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.
- Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables.
- Operates the property management software (Yardi/OneSite) and completes transactions by entering all required fields correctly and by completing updates and back‑ups to ensure the integrity of the system.
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenue.
- Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
- Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings.
- Processes resident move‑outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements.
- Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
- Acts as the on‑site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make‑ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices.
- Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed.
- May assist and/or support leasing and marketing efforts by greeting prospective residents, gathering information about the prospect via the Guest Card, showing ready apartments and models, closing and obtaining the lease deposit, and assisting the prospective resident in completing the rental application and credit verification.
- For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.
- M.Ed or Bachelor’s degree in Business Management, Communications, or related field from an accredited college or university is preferred.
- 1-3 years minimum of relevant experience in residence life and/or property management.
- Knowledge of equity and inclusion issues and laws that impact higher education and particularly community living (FERPA, all gender spaces, Title IX, affinity-based living learning communities, ADA compliance).
- Ability to implement problem solving strategies to manage everyday residential challenges such as crisis response, conflict management, community development, and student/family concerns.
- Compassionate and diplomatic with excellent written and verbal communication skills.
- Detail-oriented and self‑motivated with the ability to work independently and as a collaborative member of a team.
- Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and documents.
- Strong proficiency in using property management software (Yardi, OneSite, Entrata, etc.).
- Ability to navigate THD (The Housing Director), PeopleSoft, MaxPanda or their equivalents.
- Demonstrated supervisory skills sufficient to lead, direct, and evaluate subordinates and team members, including maintenance specialists.
- Demonstrated experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners.
- Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
- Routine, local travel may be required between assigned areas and other facilities.
- Rare or occasional travel may be required to attend business meetings, training programs, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
The hourly rate for this position is $29.00 - $31.00 per hour.
Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off.
- All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
- Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
- For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Greystar will consider for employment qualified applicants with arrest and conviction records.
Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
November 30, 2026 This date may be subject to change due to evolving business needs.
Our continued success depends on our people. If you are looking for a career that values dedication, collaboration, and integrity, we are looking for you! Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.
We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.
We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.
We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.
We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
We work together to accomplish goals, solve problems, and enrich our work environment.
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