Assistant Community Manager (Apartment Community)

Advanced Management Company; Los Angeles (CA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K & 3% Employer Matching

Flexible Spending Accounts

Vacation & Sick Time

Paid Holidays + Birthday

Annual Health Expo

Annual Beach Cleanup

Annual Tribute Awards

Job summary

Advanced Management Company is seeking an Assistant Community Manager in the Los Angeles area to join a dynamic team focused on leasing, revenue and expense management, maintenance, sales, and resident services.

The role demands high energy, excellent customer service, and leadership to exceed resident and co-worker expectations while coordinating with the Marketing team and property leadership. On-site responsibilities include daily property oversight, rent collection, and turnover maintenance.

Qualifications

• Experience in leasing, revenue and expense management.
• Proficiency with MRI, AVID and Kronos systems.
• Strong customer service and leadership skills.

Responsibilities

• Lead daily team meetings and align with Maintenance Supervisor.
• Process rental applications and prepare move-in packets.
• Manage rent collections, notices and renewals.
• Coordinate resident events with the marketing team.
• Ensure safety compliance and maintain accurate resident files.

Skills

Property management

Customer service

Sales/leasing

Leadership

Time management

Tools

MRI

Kronos

AVID

Excel

Word

Outlook

Job description

About the Organization:Advanced Management Company (AMC) is a property management company, which was started in 1982 and built on a foundation of ethical business practices. Those same principles are in place today with more than 72 apartment communities in Southern California. Our properties are located in Orange County, San Bernardino County, and Los Angeles County! We were also voted a Top Workplace in Orange County by our very own team members.Benefits:Medical InsuranceDental InsuranceVision InsuranceLife Insurance401K & 3% Employer Matching ProgramFlexible Spending Accounts12 Days Vacation Accrual - Live Happy TimePaid Sick Days - Live Happy TimePaid Holidays + Your Birthday!Annual Employee Health Expo providing free health screening and events to all employeesAnnual Tribute Awards to recognize all team members achievementsAnnual Charitable Giving - Backpack drive & holiday gifts for residents of AMC communitiesAnnual Beach CleanupJob Title: Assistant Community ManagerPay: $29 per hourDays off: Friday and SaturdayJob Summary:The role of an AMC Assistant Community Manager requires high energy, a burning desire to make a difference in peoples lives and a commitment to anticipate and exceed the expectations of our residents, prospective VIPs and co-workers. This diverse role combines leasing, revenue and expense management, maintenance management, sales, customer service, marketing and leadership.Essential Job Duties:Leads daily team meetings to uphold AMC Employee Promise and Team Vision Statement and outlines priorities for the day in coordinance with Maintenance Supervisor.Walks the property daily to ensure curb appeal and to prepare the market window.Performs excellent telephone and presentation sales skills and delivers exceptional customer service while handling prospective residents; including a property tour and follow up.Works with Community Manager and AMC approved screening company to process rental applications.Prepares or reviews leases and move-in packets and coordinates move-in process with new resident.Coordinates resident events with the intention of maximum participation and high resident retention.Understands target market of community by outlining marketing goals, preparing regular market surveys, communicating with and shopping surrounding communities, and managing advertising and promotions in conjunction with the marketing team.Prepares move-out paperwork on vacating residents and inspects vacant apartments with Service Director to determine any damages and schedule turnover maintenance required.Maintains thorough, organized, up-to-date and accurate resident files as well as renovation information input in MRI.Handles all monthly administrative tasks including but not limited to: collecting and posting rent, scanning bank deposits, preparing three day notices to pay rent or quit, supervising eviction proceedings, processing lease renewals and increases and reviewing financial budgets.Negotiates contracts, manages vendor performance, codes, approves and ensures vendor bills are submitted and paid on time through accounting system (AVID).Approves and reports all payroll information in Kronos to the corporate office before the scheduled deadline.Completes employee evaluations and provides constructive feedback and a career development plan. Inspires team members by defining a clear vision and goals and sets individuals up for success through strong leadership and communication.Conducts monthly safety meetings. Inspects the property regularly and report all safety hazards, damages and areas needing repair. Follows up to verify completion in compliance with OSHA, property insurance companies, company and risk management policies.Adheres to the Employee Handbook.Performs all other duties as assignedJob Requirements:Industry managerial experience.Knowledge with MRI, leasing, revenue and expense management, maintenance management, sales, customer service, marketing and leadership.Ability to score at or above AMC standards on mystery shop report.Available to work evenings and weekends.Respond to emergency phone calls.Proficient computer skills in MS Word, Excel and Outlook as well as Email, Internet and Social Media as it pertains to marketing of community.Well-developed interpersonal, written and verbal reasoning and communication skills in English and ability to understand legal documentation and perform intermediate level mathematical calculations.Shows up to work on time, follows direction from Regional Director, interacts well with coworkers and residents and gives and receives feedback.Maintains a professional image and attitude at all times; observing the policies and procedures of AMC when conducting business with prospects, residents and vendors.Remarkable sales skills in demonstrating features, benefits and closing.Serve our VIPs with a welcoming and caring attitude.Behave in a responsible, professional and ethical manner with exceptional time management, multi-tasking and leadership skills. Demonstrate personal and professional integrity at all times.Must be assertive, independent, energetic, flexible, motivated, goal oriented, driven and organized.Must maintain reliable transportation daily, valid drivers license and valid vehicle insurance.Physical ability to bend, stretch, reach, grasp, stand, sit, walk and climb stairs for long periods of time before taking a break.Benefits:Medical InsuranceDental InsuranceVision InsuranceLife Insurance401k & 3% Employer Matching ProgramFlexible Spending AccountsVacation & Sick Live HappyTimePaid Holidays + Your Birthday!Annual Employee Health Expo providing free health screening and events to all employeesAnnual Beach CleanupAnnual Tribute Awards to recognize all team members achievementsCheck our careers page at amcliving.com and click Careers to find our list of open positions!Website - www.amcliving.com & www.r3construction.com