Assistant Community Manager Affordable Housing

The Annex Group; Indianapolis (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Life insurance

Vision insurance

Paid Time Off

Job summary

The Annex Group is seeking an Assistant Community Manager to deliver exceptional resident experiences, support LIHTC compliance, and maintain property operations in Indianapolis. The role reports to the Community Manager and requires a customer-first mindset and ability to work independently.

Responsibilities include occupying and budgeting, processing daily accounting, ensuring property appearance, and adhering to housing program rules.

Qualifications

• Property management experience preferred but not required.
• Affordable housing experience preferred but not required.
• 1–2 years of management experience preferred.
• Genuine care for others and desire to positively impact residents.
• Strong work ethic and willingness to learn and grow.
• Ability to work independently and manage multiple tasks.
• Proficient communicator and active listener.
• Basic knowledge of accounting and budgeting.
• Ability to handle multiple projects with interruptions.
• Valid U.S. driver's license.

Responsibilities

• Provide excellent experiences for residents, vendors, partners, and owners.
• Deliver best-in-class resident services that improve lives.
• Maintain curb appeal and property appearance standards.
• Aim for above-average resident survey results.
• Assist Community Manager with occupancy and budget goals.
• Follow company policies and procedures.
• Comply with LIHTC program requirements and reporting.
• Support daily accounting functions (A/R, A/P).
• Adhere to health and safety guidelines.
• Perform other duties as assigned.

Skills

Customer service

Communication

Budgeting

Time management

Teamwork

Driver's license

Education

High School Diploma

Tools

MS Office

Property management software

Job description

Description

THE ANNEX GROUP’S MISSION STATEMENT: To create a positive impact with the people who live, work and are involved in our communities.

FLSA CLASSIFICATION: Full Time, Non-Exempt

REPORTS TO: Community Manager

Position Overview

The Annex Group is seeking an Assistant Community Manager. If you are searching for experience with an organization who operates with a customer first approach, are passionate about our mission and take pride in making a difference in the lives of our residents, we want you on our team. The Assistant Community Manager is responsible and accountable for providing excellent customer experiences, supporting our company mission, and maintaining compliance with all applicable housing laws and programs.

Essential Duties

Include but are not necessarily limited to the following:

• Provide excellent experiences for our residents, vendors, community partners, investors, and owners.
• Excellent execution of community resident services that positively impact their lives.
• Execute best in class curb appeal and property appearance standards.
• Achieve above average resident survey results.
• Assist the Community Manager with managing the property by achieving key performance indicators including but not limited to achieving budgeted occupancy and maintaining the property within budget.
• Adhere to company policies and standard operating procedures.
• Adhere to LIHTC (Low Income Housing Tax Credit) program requirements including but not limited to qualifying households, annual recertifications, state agency and investor reporting and property specific requirements.
• Assist the Community Manager with successful and accurate documentation of all internal and external reporting.
• Assist the Community Manager with processing daily accounting functions related to financial management, accounts receivable and accounts payable.
• Follow required health and safety guidelines.
• Other duties as assigned.

Requirements

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Property management experience preferred but not required
• Affordable Housing experience preferred but not required
• 1-2 years previous management experience preferred
• Must possess authentic and genuine care of others with a strong desire to impact positive change in our residents’ lives
• Strong work ethic with demonstrated desire to learn and grow with a growing company
• Ambitious individual for this fun and entrepreneurial working environment
• Ability to work independently and successfully execute multiple assignments
• Must be a proficient communicator and listener
• Must have basic knowledge of accounting and budgeting
• Ability to work on multiple projects simultaneously with frequent interruptions
• Must have a valid U.S. driver’s license

Technical/Computer Skills

• Working knowledge of social media and MS Office software programs necessary
• Ability and willingness to effectively use other job-related technology tools

Physical Demands

• Frequent walking, standing, sitting within the work area
• Driving to/from locations for business-related purposes
• Frequent walking throughout the community

Work Environment

• The work environment is that of a fast-paced office with minimal to high noise levels
• This position requires working independently as well as part of a team
• This position requires verbal and face-to-face contact with others daily
• Frequent use of a computer is necessary
• This position requires the use of all general office equipment
• The position requires client information be maintained appropriately confidential

Job Type: Full time/Non-Exempt

Pay

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Paid Time Off

Physical Setting

• Office

Supplemental Pay

• Bonus plan

Education

• High School Diploma or GED

Training Requirements

• Attend annual fair housing training
• Attend state agency compliance training
• Attend other company required training