Assistant Community Manager

Summitpmg; Winooski (VT); On-site; USD 56,000 - 65,000; Full time

Job summary

A leading company in property management is seeking a full-time Assistant Community Manager for over 150 apartments. The role involves administrative tasks, tenant relations, and leasing processes, requiring strong organizational and communication skills. Ideal candidates will thrive in a dynamic environment and have prior experience in property management.

Benefits

Generous Paid Time Off policy

401K with employer match

Employer-paid short- & long-term disability

Employer-paid life insurance policy

Significant contribution to health insurance plan

Flexible Spending Accounts for Healthcare & Dependent Care

Excellent family leave policy

Fully paid cell phone

Qualifications

• 2-3 years experience in property management.
• Experience in leasing and affordable housing programs preferred.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Maintain and manage resident files and service requests.
• Assist in tenant relations and community events.
• Support Community Manager in reporting and budgeting.

Skills

Organizational skills

Communication skills

Time management

Problem-solving

Education

Property management experience

Tools

Microsoft Office Suite

Job description

Summit Properties seeks a full-time, Assistant Community Manager for 150+ apartments in Chittenden County. The Assistant Community Manager will work as part of the Chittenden team which includes a Community Manager, and a maintenance team. Candidate will need to be able to work independently, manage time effectively, be attentive to details, and willing to tackle challenges and solve problems!

Specific duties and job responsibilities include, but are not limited to:

Administrative:

1. Maintaining and scanning resident files to [e-mail] and physically filing on-site;
2. Scanning rent checks or making bank deposits;
3. Processing of service requests;
4. Managing resident meal tickets process;
5. Responding to phone calls, email & website inquiries;
6. Working with the Community Manager to prepare the monthly management report;
7. Filling in for the Community Manager when he/she is on vacation or sick;
8. Assisting Community Manager with annual budgeting process;

Tenant Relations:

1. Assisting Community Manager with tenant concerns and issues;
2. Assisting residents with Evergreen issues;
3. Assisting in planning and execution of resident events;
4. Working with the Community Manager to create monthly resident newsletter;
5. Updating digital resident communications.

Leasing:

1. Maintaining waitlist, prospects, turnovers, etc. for your community;
2. Sending out all marketing and leasing packets to prospects;
3. Communicating with all prospects and working with them through the leasing process;
4. Working with Compliance to ensure affordable housing compliance;
5. Assisting with initial leases and lease renewals;
6. Assisting with preparation and implementation of marketing plan;
7. Helping with community tours every Wednesday and by appointment;
8. Executing any other tasks related to the operations and objectives of the Community that the Company reasonably asks you to perform.

Skills and Experience Requirements:

• 2-3 years experience in property management
• Leasing and Affordable housing programs (LIHTC) experience preferred
• Ability to thrive in a fast-paced environment
• Exceptional organizational and communication skills
• Proficiency in the Microsoft Office Suite of products including Excel, Word & Outlook
• Experience in MRI or other real estate software is preferred

BIPOC and LGBTQ applicants are encouraged to apply.

Who We Are:

Summit Properties is a developer, builder, and manager of affordable and market-rate housing in Vermont, New Hampshire, and up-state New York. Over the last 5 years, we have added nearly 15 employees and over 500 apartments to our portfolio. We currently manage 1400+ apartments and are embarking on several new development projects in 2025. It is a very busy and exciting time to be working at Summit Properties!

Our mission:

"Building communities through high quality, well-maintained, and affordable rental housing by connecting owners, managers, and developers."

Our Philosophy:

We are a well-established family-run local company who strives for excellence in business while allowing for a balance between work and personal life. We expect you to be hard-working, attentive to deadlines, and get your job done efficiently and completely. However, these demands are balanced by our understanding of the value of family life, friendships, enjoying the outdoors, health, and personal well-being. We encourage exercise, utilizing time off, and overall health and wellness.

What We Offer:

• Generous Paid Time Off policy
• 401K with employer match
• Employer-paid short- & long-term disability
• Employer-paid life insurance policy
• Significant contribution to health insurance plan
• Dental & Vision plans payable with payroll deduction
• Flexible Spending Accounts for Healthcare & Dependent Care
• Excellent family leave policy
• Fully paid cell phone

Salary is commensurate with experience.

Job Type: Full-time

Pay: $56,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 2 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• South Burlington, VT 05403: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property leasing: 2 years (Preferred)
• Affordable Housing & LIHTC: 1 year (Preferred)
• Microsoft Office: 2 years (Preferred)

Work Location: In person