Assistant Community Manager

Primary Property Management Inc; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Primary Property Management Inc is seeking an Assistant Community Manager to handle financial/administrative tasks and leasing activities for our communities. You will support budgeting, rent processing, vendor communications, and lease paperwork to ensure accuracy and timeliness.

You will also assist with leasing activities, renewals, and market awareness, while maintaining a professional leasing office environment and resident satisfaction.

Qualifications

• Experience in financial record-keeping and budgeting.
• Strong organizational skills and attention to detail.
• Excellent communication with tenants, vendors, and staff.

Responsibilities

• Assist in maintaining accurate records of community transactions (rent rolls, delinquencies, variances).
• Help prepare annual budgets and income projections.
• Ensure rents and late fees are posted and deposited timely.
• Coordinate vendor/contractor communications and insurance certificates.
• Assist with accounts payable processing and weekly submissions for review.
• Maintain up-to-date resident files and lease paperwork in the system.
• Ensure administrative paperwork is complete and submitted on time.
• Respond to community emergencies with staff and residents per guidelines.

Job description

Job Description

Assistant Community Manager

FINANCIAL/ADMINISTRATION

• Demonstrate ability to understand financial goals.
• Assist in maintaining accurate records of all community transactions and submit on timely basis (i.e., rent rolls, delinquency reports, variance reports, move-in/move-outs, etc.).
• Assist in Preparation of annual budgets and income projections in a timely and accurate manner.
• Ensure that all rents and late fees/check charges collected, posted, and deposited in a timely manner.
• Provide constant vendor/contractor communications concerning billing, vendor relations and certificates of insurance.
• Ensure thatA/P invoicessubmitted weekly for Community Manager Review.
• Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
• Confirm all leases and corresponding paperwork completedand input tosoftwareSystemaccurately and on a timely basis.
• Ensure current resident files properly maintained.
• Ensure all administrative paperwork is accurate, complete, and submitted on a timely basis.
• Ensure proper response and handling of all community emergencies with staff, residents, buildings, etc. within company guidelines to minimize liabilities (i.e., criminal activity on community, employee/resident injuries, fires, floods, freezes, etc.).

Marketing/Leasing

• Maintains a professional, yet friendly, atmosphere in the leasing office and other areas where prospective residents and current residents meet.
• Inspects models and “market ready” vacancies daily to insure cleanliness.
• Answers incoming phone calls and manage each call accordingly, whether it is a client call, irate resident, service request, etc.
• Greets prospective residents, qualifies, determines needs and preferences, and professionally presents community and specific apartments while communicating features and benefits.
• Update online advertising to reflect current market pricing on a weekly basis.
• Maintains awareness of local market conditions and trends. Contributes ideas to the property manager for marketing community and for improving resident satisfaction.
• Occasionally will be asked to perform external market outreach at nearby businesses, organizations, etc.
• Actively coordinate all renewals throughout the month. Scheduling resident appointments to discuss renewal ra