Assistant Community Manager

Quality Management Group; Santa Ana (CA); On-site; USD 68,000 - 70,000; Full time

Job summary

A leading company in community management is seeking an Assistant Community Manager to support operations and resident satisfaction. This mid-senior level role focuses on compliance within affordable housing and requires effective customer service and organizational skills. Join a mission-driven, inclusive workplace where your contributions make a significant impact on residents' lives.

Benefits

Training and growth opportunities

Competitive compensation

A chance to make a meaningful difference

Qualifications

• 1+ year experience in property management required.
• LIHTC/Tax Credit compliance experience required.
• Experience in permanent supportive housing preferred.

Responsibilities

• Assist with day-to-day operations of the property.
• Ensure compliance with LIHTC/Tax Credit regulations.
• Process applications and maintain resident files.

Skills

Customer Service

Organization

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Yardi

Job description

1 week ago Be among the first 25 applicants

About Us

At Quality Management Group, Inc., we manage communities that residents are proud to call home. We are committed to service, respect, and preserving the homes and communities we’re entrusted to care for—with an eye toward the future.

Job Description

About Us

At Quality Management Group, Inc., we manage communities that residents are proud to call home. We are committed to service, respect, and preserving the homes and communities we’re entrusted to care for—with an eye toward the future.

We empower our employees to lead with purpose and integrity while growing responsibly, using technology, and maximizing owner satisfaction. Our culture is built on Trust, Respect, Development, Adaptability, and Sustainability.

Position Summary

We are seeking an Assistant Community Manager with experience in affordable housing (LIHTC) to support the daily operations, compliance, leasing, and resident satisfaction at a dynamic community. This is a key role focused on occupancy, compliance, and customer service.

Responsibilities

• Assist with day-to-day operations of the property alongside the Community Manager
• Ensure compliance with LIHTC/Tax Credit regulations
• Process applications, certifications, and maintain resident files in Yardi
• Post resident payments, prepare deposits, and assist with financial reports
• Help coordinate unit turns and move-ins to maintain high occupancy
• Support leasing, marketing efforts, and traffic tracking
• Address resident concerns and build a welcoming community atmosphere
• Maintain communication with resident services and internal teams
  
  

Qualifications

• 1+ year experience in property management (required)
• LIHTC/Tax Credit compliance experience (required)
• Experience in permanent supportive housing (preferred)
• Proficiency in Microsoft Office and Yardi (preferred)
• Excellent customer service, organization, and communication skills
• High school diploma or equivalent (required)
  
  

What We Offer

• A mission-driven, inclusive workplace
• Training and growth opportunities
• A chance to make a meaningful difference in residents’ lives
• Competitive compensation
  
  

Physical Requirements

• Ability to sit, walk, and perform standard office and property duties
• Lift up to 30 lbs occasionally
• Work both indoors and outdoors in varying weather conditions
  
  

Apply Now – Join a team where your work matters!

Submit your resume via ZipRecruiter.

Quality Management Group, Inc. is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

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