Assistant Community Manager

ESI Employee Assistance Group; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Wellness incentives

PTO + volunteering time off

Birthday PTO

Rental discounts for employees

Employee referral program

Performance-based bonuses

Job summary

Quantum Leap Property Management is seeking an Assistant Community Manager to oversee daily operations at a San Antonio apartment community. You will assist with leasing, marketing, and resident relations while handling rent collections and financial record-keeping.

The role requires at least two years in multi-family property management, strong leadership, and the ability to work flexible hours, including evenings and weekends.

Qualifications

• 2+ years of multi-family property management experience.
• Basic understanding of a property budget.
• Experience with ResMan software is a plus.
• Strong leadership and management skills are essential.
• Ability to work a flexible schedule, including evenings and weekends.
• Bi-lingual a plus.
• A current, valid Driver License is required.

Responsibilities

• Work closely with the Community Manager to learn administration and financial duties.
• Perform marketing and leasing functions to maintain occupancy targets.
• Implement resident retention practices and follow-up on service requests.
• Maintain positive resident relations and address issues promptly.
• Process rent collections, deposits, and monthly reconciliations.
• Enforce rent collection policy and process invoices.
• Assist with leasing responsibilities and generate leads.
• Monitor renewals and distribute notices as needed.
• Understand state housing regulations and move-in paperwork.

Skills

Property management

Budget basics

ResMan

Leadership

Flexible schedule

Bilingual

Driver's license

Tools

ResMan software

Job description

The Company:

At Quantum Leap, our mission is simple: create a culture where people and communities thrive. We’re committed to quality, open communication, and making every day fun. At Quantum, you'll find a supportive workplace where you can grow, contribute, and feel valued. Ready to be part of a company that cares? Let’s make an impact together!

We are looking for service-oriented individuals who are passionate, motivated, hard-working, and effective!

The Position:

The Assistant Community Manager will assist in overseeing day-to-day operations at one of our San Antonio apartment communities. They are responsible for rent collections and effectively computing, classifying, and recording numerical data to keep financial records complete. The Assistant Community Manager will also assist with leasing, marketing, and resident relations for the community.

Responsibilities:

• Work closely with the Community Manager in learning all aspects of management including administrative and financial duties
• Perform marketing and leasing functions to maintain budgeted or greater occupancy for the community
• Implement effective resident retention practices, such as move-in and service request follow-up
• Maintain positive resident relations and by promptly and effectively addressing issues that arise
• Collect rents and make daily deposits and monthly reconciliations
• Enforce rent collection policy
• Process invoices
• Help with the leasing responsibilities of the property
• find leads for leasing and ways to convert leads into residents
• Monitor renewals, distribute notices and follow-up as needed
• Distribute appropriate notices to all delinquent residents
• Maintain a general working knowledge of state laws in regard to collection of delinquent accounts
• Prepare paperwork for move-ins in a timely manner and in accordance with housing regulations and company policies

• Understand and explain legal documents (i.e. leases and addenda)

• Produce monthly reports for Community Manager
• Attend and assist with resident social functions and activities
• Understand and apply principles of Fair Housing

Qualifications:

• At least two years of multi-family property management experience
• Basic understanding of a property budget
• Experience with Resman software a plus
• Strong leadership and management skills are essential
• Ability to work a flexible schedule, including evenings and weekends
• Bi-lingual a plus
• A current, valid Driver License is required

Why you want to join our team?

• Medical, Dental, Vision and Supplemental Insurance
• Employee Assistance Program
• Wellness Initiatives and Incentives
• Competitive PTO package with additional paid time off for volunteering
• Birthday PTO
• Employee Rental Discounts
• Employee Referral Program
• Performance-based bonuses

Employment with Quantum Leap Property Management is contingent upon the successful completion of a background check, and possessing a and drug screen.

Quantum Leap Property Management is an Equal Opportunity Employer.

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