Assistant Community Manager

Rutherford Management Company; Rohnert Park (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Rutherford Management Company is seeking an Assistant Community Manager for its multi-family portfolio in Rohnert Park, California. The ideal candidate will support daily operations, leasing, and resident relations, ensuring a vibrant living experience in a fast-paced environment. A passion for customer service and experience in property management is required, with typical work hours from Sunday to Thursday, including flexibility based on occupancy.

Qualifications

• 1-2 years of experience in property management, leasing, or customer service required.
• Proficiency in Microsoft Office and Google Workspace.
• Detail-oriented, dependable, and solutions-focused.

Responsibilities

• Assist in the day-to-day operations of the community, ensuring compliance.
• Support leasing efforts, including market research and resident tours.
• Respond to resident concerns and service requests in a timely manner.

Skills

Communication

Customer Service

Detail-oriented

Problem Solving

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Entrata

Job description

Rutherford Management Company is seeking a dynamic and dedicated Assistant Community Manager to support the daily operations of a multi-family property portfolio in Rohnert Park, California. This is a full-time opportunity ideal for someone who thrives in a fast-paced environment, values customer service, and enjoys being a key player in creating vibrant living communities.

As an Assistant Community Manager, you'll play an essential role in ensuring a seamless living experience for our residents. Your responsibilities will include supporting property operations, leasing, marketing, budgeting, and resident relations. You'll lead by example-delivering excellent customer service while helping to drive occupancy and property performance.

We are looking for someone who challenges the status quo and brings creativity and energy to every resident interaction. You'll be empowered to make a difference each day.

Key Responsibilities

• Assist in the day-to-day operations of the community, ensuring compliance with policies and procedures.

• Support leasing efforts, including market research, ad placement, resident tours, and lease execution.

• Develop and execute marketing strategies to attract and retain residents.

• Maintain accurate records, including resident files, leases, and renewals.

• Respond to resident concerns and service requests in a timely and professional manner.

• Help ensure the property is well-maintained and market-ready.

• Collaborate with maintenance and operations teams to deliver a high-quality living experience.

What We're Looking For

• 1-2 years of experience in property management, leasing, or customer service (required).

• High school diploma or equivalent.

• Proficiency in Microsoft Office and Google Workspace.

• Experience with property management software (Entrata preferred).

• Strong communication and interpersonal skills.

• A self-starter with the ability to multitask and prioritize.

• Detail-oriented, dependable, and solutions-focused.

• Passion for leasing and a commitment to excellent customer service.

• Ability to travel between sites (if assigned multiple locations) and attend monthly manager meetings, training events, and company functions.

Schedule

Typical work hours are Sunday through Thursday, 9:00 AM - 6:00 PM, though flexibility is required based on occupancy rates and special projects. Properties with less than 95% occupancy may require weekend availability.

Background Check and Drug Screen Required