Assistant Community Manager

Associated Asset Management (AAM); Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in business consulting seeks an Assistant Community Manager in Raleigh. This entry-level role involves supporting the Community Manager, ensuring compliance with laws, and providing excellent service to homeowners. Ideal candidates will possess strong communication skills and the ability to multitask in a fast-paced environment.

Qualifications

• Proficiency in computer software and internet use.
• Detail-oriented with ability to handle large administrative volumes.

Responsibilities

• Provides administrative support to Community Manager.
• Communicates with homeowners regarding CC&R compliance.
• Reviews monthly financials and manages accounts payable.

Skills

Customer service

Communication

Organizational skills

Problem resolution

Multitasking

Tools

Excel

Job description

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Description

Primarily responsible for assisting Community Manager(s) by providing effective customer service to onsite homeowners through in-depth knowledge of Covenants, Conditions & Restrictions (CC&R’s) and management contracts.

Position Responsibilities

• Provides administrative support and other tasks as directed to Community Manager.
• Partners with AAM's Management Team to ensure compliance with State and Federal laws.
• Develops relationships with community board members and committees.
• Assists with community inspections of common areas.
• Communicates with homeowners regarding CC&R compliance.
• Reviews monthly financials and manages accounts payable.
• Oversees design review guidelines process.
• Reviews bid proposals and summarizes in Excel.
• Maintains accurate association records, calendars, and website.
• Acts as Meeting Minute Taker for Board meetings.
• Maintains meeting schedules and vendor communication.
• Adheres to community and company deadlines.
• Works with Administrative Assistant on disclosure packages, orientation binders, and new homeowner orientations.
• Coordinates with Administrative Assistant on work hours and resident concern processes.
• Performs other duties as assigned.

Knowledge, Skills & Abilities

• Proficiency in computer software and internet use.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to multitask, prioritize, and meet deadlines.
• Strong organizational and tracking skills.
• Customer service experience with problem resolution.
• Detail-oriented with ability to handle large administrative volumes.
• Ability to work efficiently in a fast-paced environment.
• Effective interaction with staff at all levels.
• Advanced communication skills for diverse audiences.
• Teamwork and collaboration abilities.

Physical Demands & Work Environment

• Office setting with computer and equipment use.
• May involve lifting, setting up chairs/tables, and community inspections.
• Sitting and standing for periods as needed.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Business Consulting and Services