Assistant Community Manager

IREM Utah 33; Provo (UT); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

Paid parental leave

401K Plan with up to 6% matching

Employee Assistance Program

Short-term Disability Insurance

Job summary

Redstone Residential, headquartered in Provo, Utah, is hiring an Assistant Property Manager to support community operations across sales, leasing, budgeting, rent collection, and customer service. Responsibilities include tours, inquiries, and occupancy goals, with daily reporting and administrative duties.

A fast-paced environment, strong computer skills, and a high school diploma are required. The role offers full-time, non-exempt employment with comprehensive benefits including health,

Qualifications

• Maintains a consistent level of professional customer service.
• Excellent computer skills: Microsoft Word, Excel, and Outlook.
• High school diploma or GED equivalent is required.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Ability to embody Redstone Culture and Core Values every day.

Responsibilities

• Greet prospective clients, present the property, and close sales.
• Assist in leasing tours, answer calls, and process online inquiries.
• Maintain resident ledgers and minimize delinquency through follow-up.
• Collect rent and deposits; issue notices for late payments and evictions.
• Prepare and submit daily reports and maintain documentation per policy.
• Support the Property Manager with disciplinary or promotional recommendations.
• Participate in Redstone training as required.

Skills

Customer service

Multitasking

Professionalism

Education

High school diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Need a new job or looking to hire an IREM professional? Look here for local opportunities posted by our chapter.

For job searches that are national in scope, register today on IREMJobs.org , an online career resource for real estate management professionals and employers.

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Full- Time, Non-Exempt

COMPENSATION: $20.50 per hour plus bonus eligibility

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401K Plan with up to 6% matching
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY: As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.

RESPONSIBILITIES:

• Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
• Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
• Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
• Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
• Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Participates inRedstone trainingas required.

QUALIFICATIONS:

• Maintains a consistent level of professional customer service
• Excellent computer skills: Microsoft Word, Excel, and Outlook
• High school diploma or GED equivalent is required
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Ability to embody the Redstone Culture and Redstone’sCore Values every day

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.