Assistant Community Manager

Ocean State Job Lot; Neenah (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking an Assistant Community Manager to join their team in Neenah, WI. In this dynamic role, you will perform essential administrative duties, support the Community Manager, and engage with residents and potential clients. This position offers a unique opportunity to thrive in a fast-paced environment while contributing to the community's success. You will utilize your organizational skills and customer service expertise to maintain office operations and build strong relationships. If you are detail-oriented and ready to make an impact, this role is perfect for you.

Benefits

Competitive compensation

Eligibility for commissions and bonuses

Medical insurance

Dental insurance

Vision insurance

Qualifications

• 1+ years of general office experience required; sales experience preferred.
• Detail-oriented with strong analytical and organizational skills.

Responsibilities

• Greet customers and answer community office calls professionally.
• Maintain community relationships and assist in data entry for management software.

Skills

Customer Service

Organizational Skills

Analytical Skills

Multitasking

Sales Skills

Education

High School Diploma or GED

Tools

Microsoft Office

Link System

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our Bridgeview Gardens community located in Neenah, WI, who will perform administrative duties under the supervision of a Community Manager.

As a successful Assistant Community Manager, you will:

1. Greet all customers with a polite, professional demeanor.
2. Answer community office telephone calls promptly and professionally, providing requested information for telephone inquiries.
3. Develop and maintain community relationships.
4. Use Microsoft Office to produce and present documents.
5. Assist the Community Manager in entering data into the management software program.
6. Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community, etc.
7. Maintain all community office files according to company policy, including state and local requirements.
8. Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
9. Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
10. Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
11. Ensure residents’ privacy and property preservation.
12. Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors, and team members.

Minimum Requirements:

• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required.
• High School Diploma or GED required.
• Detail-oriented with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times, and the ability to commute between communities.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses.
• Access to benefits including medical, dental, and vision insurance.