Assistant Community Manager

CVG Properties; Mesa (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Monthly Bonuses

Medical/Dental/Vision Coverage

Paid Vacation

401(k) with Company Match

Education Reimbursement

Growth Opportunities

Team Environment

Job summary

CVG Properties is seeking an enthusiastic Assistant Community Manager for Ascend at Red Mountain, a 154-unit community in NE Mesa built in 2016.

The role focuses on converting telephone and walk-in prospects to leases, maintaining occupancy, and communicating with residents. Qualifications include on-site leasing experience and Fair Housing certification; bilingual skills are a plus. The position offers bonuses and a comprehensive benefits package.

Qualifications

• High school graduate or GED. Associate's or bachelor's degree preferred.
• 2+ years on-site as a Leasing Consultant and/or Assistant Community Manager; supervisory experience considered.
• Must achieve Fair Housing certification prior to interaction with prospects or residents.
• Must be able to work evenings and weekends.

Responsibilities

• Takes on supervisory responsibilities in absence of the manager, including on-call 24 hours with pager.
• Responds to telephone inquiries to generate prospective resident visits; maintain call-to-show ratio of 65%.
• Shows and demonstrates apartments; uses sales skills to close prospects and maintain deposits.
• Maintains lease information and completes lease applications; conducts credit and reference checks.

Skills

Leasing Experience

Customer Service

Bilingual

OSHA Knowledge

Education

High School Diploma or GED

Associate's or Bachelor's degree preferred

Tools

Yardi

Microsoft Office (Word, Excel, Outlook)

Job description

CVG Properties is growing and is actively searching for an enthusiastic Assistant Community Manager to join our team at Ascend at Red Mountain, a well-maintained 154-unit community built in 2016 in NE Mesa. If you want to join a property management team that is focused on providing residents a great place to live and a company that understands YOU are our most valuable asset.

We are actively searching for an Assistant Community Manager for this community. Previous property management experience is required for this position.

Our Work Perks include competitive base compensation, monthly bonus potential and a comprehensive benefit package that includes:

• Monthly Bonuses
• Medical / Dental Coverage / Vision Coverage
• Paid Vacation
• 401(k)-Retirement with Company Match of 50% of every dollar contributed, up to 3% of annual wages
• Educational opportunities/reimbursement toward career goals and development
• Excellent growth & promotion opportunities
• Great team environment with a company that understands that YOU are our most valuable asset!

The Assistant Community Manager is responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal program. A brief summary (not all) of some of the duties and responsibilities are included below.

Job Duty Summary:

• Takes on supervisory responsibilities in absence of the manager, providing "in charge" responsibilities for the property and staff. These responsibilities include being "on call" 24 hours with pager, managing and delegating staff for maximum performance of their respective job functions.
• Responds effectively to telephone inquiries to generate prospective resident visits to the property. Maintains a call-to-show ratio of at least 65%.
• Shows and demonstrates apartments, utilizing sales skills to demonstrate market-ready product and availability to close prospects. Maintains a deposit-to-show ratio of at least 50%.
• Follows up with prospective residents.
• Monitors telephone and walk-in traffic at the property via welcome cards and traffic logs.
• Walks model tour route and opens models daily to ensure quality presentation.
• Obtains lease information and completes lease applications.
• Conducts required credit and reference checks. Sets up and maintains lease files.
• Prepares and processes resident service requests.
• Assists with resident problems and complaints concerning rent payments and service requests.
• Assists with preparation of newsletters and promotion flyers.
• Assists with planning of community activities and events.

Qualifications:

• High school graduate or GED. Associate's or bachelor's degree preferred.
• Bilingual preferred.
• 2 or more years on-site as a Leasing Consultant and/or Assistant Community Manager; will consider 3 years supervisory experience in a customer service-related business with appropriate certification(s).
• Demonstrates ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Must achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, and math, including Yardi and Microsoft Office Suite (Word, Excel, and Outlook).
• Knowledge of OSHA laws and regulations.
• Willingness to participate in training in order to comply with new or existing laws.
• Must be able to work evenings and weekends.

CVG Properties is a proud Equal Opportunity employer, m/f/d/v.