Assistant Community Manager

TMAM Group; Le Roy (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

TMAM Group seeks an Assistant Community Manager in Le Roy, Illinois, to enhance resident experiences through dedicated service and support. The ideal candidate will possess reliable transportation, key communication skills, and be responsible for several administrative and customer-oriented tasks.

Benefits

Comprehensive benefits including medical, dental, and vision insurance.

401(k) match program.

Qualifications

• Effective communication in English, both orally and in writing.
• Valid driver’s license and acceptable driving record.
• Reliable transportation for property errands.

Responsibilities

• Ensure tenants receive prompt and quality service.
• Assist with recertifications, inspections, and maintenance.
• Support rent collection and record-keeping.

Skills

Communication

Customer Service

Basic Arithmetic Skills

Job description

TM Associates is a family-owned business united by its mission and values. We understand that the resident experiences we manage truly impact people's lives. Founded by Tevis Margolis, our growth from seven to over 500 team members reflects our commitment to our people and high standards of community management.

We offer comprehensive benefits, including full medical, dental, and vision insurance starting the first day after the first full calendar month of employment. Our 401(k) match program allows you to begin contributing from day one.

We pride ourselves on our employees' dedication, training, benefits, and leadership development.

Supervision and Direction

The Assistant Community Manager reports to the Site Manager and coordinates daily activities accordingly.

Responsibilities

• Ensure tenants receive prompt, courteous, and quality service, including addressing complaints swiftly and reporting them to the Community Manager.
• Assist the Community Manager with recertifications, inspections, and maintenance oversight.
• Greet visitors and residents.
• Support rent collection and record-keeping, including bank trips.
• Maintain files on maintenance, equipment, and inventory.
• Assist with purchasing supplies and managing budgets.
• Coordinate resident activities and events.
• Attend mandatory meetings and seminars.
• Communicate effectively in English, both orally and in writing, with basic arithmetic skills.
• Possess a valid driver’s license and maintain an acceptable driving record for site errands.
• Ensure access to reliable transportation for property errands.
• Perform other duties as assigned by the Site Manager or TMAM Management.