Assistant Community Manager

Related Companies; Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Community Manager to enhance the living experience at a vibrant affordable housing community. In this role, you will collaborate with the Community Manager to oversee daily operations, including leasing activities, resident relations, and compliance with housing regulations. You will play a vital role in fostering a welcoming environment, addressing resident concerns, and ensuring financial health through effective management of accounts. This position offers a chance to make a meaningful impact in the community while benefiting from a supportive work culture that values work-life balance and personal growth.

Benefits

Paid Time Off (19+ days)

Customizable Total Rewards Package

401(k) and Financial Wellness Perks

Mental Health Resources

Fertility Benefits

Paid Volunteer Time

Learning & Training Programs

Qualifications

• 2+ years of property management experience, preferably in affordable housing.
• Familiarity with LIHTC and compliance requirements.

Responsibilities

• Assist in managing leasing activities and resident relations.
• Ensure compliance with affordable housing program requirements.

Skills

Property Management

Customer Service

Problem-Solving

Communication Skills

Attention to Detail

Tools

RealPage

OneSite

JD Edwards

Job description

Responsibilities

SUMMARY OF POSITION:

Are you a dynamic and experienced property management professional looking for an opportunity to make a meaningful impact? Related Affordable is seeking a dedicated and detail-oriented Assistant Community Manager to support the daily operations of our 138-unit LIHTC affordable housing community Elmwood Apartments in Buffalo, NY.

In this role, you will collaborate closely with the Community Manager to maintain a well-functioning, welcoming environment for our residents. Your responsibilities will encompass administrative tasks, resident relations, and ensuring compliance with affordable housing regulations.

ESSENTIAL JOB FUNCTIONS:

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements (e.g., HDC, HCR, HUD, LIHTC) by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

COMPENSATION:

• $25.00 - $26.00 / hour
• Annual Performance Bonus

Compensation for this position is dependent on a variety of factors, including individual qualifications and geographical location. The range provided is intended to offer a general guideline and may vary based on these factors. Final compensation offers will be determined based on a comprehensive assessment of the candidate's background and the specific requirements of the role.

WHY YOU'LL LOVE IT HERE:

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available. …and so much more!

Qualifications

POSITION REQUIREMENTS / QUALIFICATIONS:

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g. LIHTC) and compliance requirements.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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