Assistant Community Manager

RHP Properties, Inc.; Justice (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Commissions & bonuses

Medical, dental & vision insurance

Job summary

RHP Properties seeks an Assistant Community Manager for the Sterling Estates community in Justice, IL. You will perform administrative duties under the supervision of the Community Manager, greet customers, manage calls, and help maintain community relationships.

You will use Microsoft Office for documents, assist with data entry in the management software, and support both new and used home sales while ensuring resident privacy and compliance with regulations.

Qualifications

• 1 year general office experience required
• 1 year sales experience preferred
• High School Diploma or GED required
• Detail-oriented with strong analytical and organizational skills
• Ability to multitask and be a team player in a fast-paced environment
• Valid driver’s license and ability to commute between communities

Responsibilities

• Greet customers in a polite, professional manner
• Answer office telephone calls promptly and professionally and provide information
• Develop and maintain community relationships
• Use Microsoft Office to produce and present documents
• Assist in data entry into the management software
• Enter lead information and guest cards into the Link System
• Maintain all office files per company policy and local requirements
• Inventory and verify office supplies; coordinate maintenance of office equipment
• Document conversations to build a book of business for property management
• Support Community Manager in new and used home sales; present homes to residents as needed
• Ensure residents’ privacy and property preservation
• Comply with regulatory requirements and avoid discrimination

Skills

Office experience

Multitasking

Team player

Detail-oriented

Analytical skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Assistant Community Manager (FT) - CO/MD/NY/IL/MN- ONLY

Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 380 communities throughout 33states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our Sterling Estates community located in Justice, ILwho will perform administrative duties under the supervision of a Community Manager.

As a successful Assistant Community Manager, you will:

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
• High School Diploma or GED required
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities

Compensation:

The hourly pay range for this position is $18.00-$20.00.

Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.