Assistant Community Manager

RHP Properties, Inc.; Indianapolis (IN); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation + commissions

Medical, dental, and vision insurance

Job summary

RHP Properties, Inc. is seeking an Assistant Community Manager for the Maplewood IN community in Indianapolis to perform administrative duties under the supervision of a Community Manager.

You will greet customers, handle calls, maintain community relationships, use Microsoft Office to create documents, assist with data entry in management software, process guest cards and leads, manage office files, and support sales activities while ensuring privacy and compliance.

Qualifications

• Minimum 1 year of general office experience; 1 year of sales experience preferred.
• High school diploma or GED required.
• Detail-oriented with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office (Excel, Word, Outlook).
• Must have a valid driver''s license and be able to commute between communities.

Responsibilities

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System.
• Maintain all community office files according to company policy.
• Inventory, order and verify receipt of office supplies; coordinate maintenance of office equipment.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work with the Community Manager in new and used home sales; present homes to potential residents as needed.
• Ensure residents'' privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination.

Skills

General office experience

Sales experience

Multitasking

Organizational skills

Attention to detail

Team player

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties ( www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 400communities throughout 33states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our Maplewood IN community located in Indianapolis, INwho will perform administrative duties under the supervision of a Community Manager.

As a successful Assistant Community Manager, you will:

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. Leads include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents' privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
• High School Diploma or GED required
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

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