Assistant Community Manager

Socket.dev; Hilton Head Island (SC); On-site; USD 50,000 - 75,000; Full time

Job summary

Associa is seeking a Portfolio Community Association Manager (CAM) in Hilton Head, SC. The role involves liaising with the Association Board and homeowners, traveling to client associations for meetings and events, and preparing annual disclosure and financial packages in compliance with statutes and documents.

You will review monthly financials, submit management summaries to the Board, and advise on capital expenditures to maintain community appearance and operations.

Qualifications

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience in Community Management or related industry.
• Proficiency in business correspondence (grammar, structure, punctuation).
• Proficient in customer service and conflict resolution.
• Able to work effectively with others in person and in group settings.
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively on phone, email, and in person.

Responsibilities

• Act as or oversee liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings, inspections, walk-throughs, and events.
• Prepare annual disclosure packages, meeting notices, and financial statements for homeowners.
• Review monthly financial reports and ensure management summary is submitted to the Board.
• Provide or oversee recommendations to the Board regarding major capital expenditures.

Skills

MS Office

Community management

Business correspondence

Customer service

Conflict resolution

In-person collaboration

Time management

Communication skills

CMCA preferred

Background and drug test

Job description

We are currently looking for a Portfolio Community Association Manager (CAM) to join our team in Hilton Head, SC.

What do we offer?

Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How will you make an impact?

The Community Association Manager (CAM) helps the company grow by:

• Acting as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.
• Traveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.
• Preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.
• Reviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.
• Providing and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Qualifications

• Proficiency in Microsoft Office (word, excel, outlook)
• Experience in Community Management, customer service, hospitality or other related industry.
• Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).
• Proficient in Customer Service and conflict resolution
• Able to work effectively with others in person and in group setting
• Able to prioritize, manage time, and meet deadlines.
• Able to communicate effectively and professionally on phone, email, and in-person
• CMCA preferred, but can be obtained within the first year of employment
• Must have reliable transportation
• Must be able to pass background and drug test