Assistant Community Manager

Burkentine Real Estate Group; Hanover (York County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Health benefits

401K with match

PTO & floating holidays

Work/life balance

Advancement opportunities

Team events

Industry leader

Job summary

Burkentine Real Estate Group is seeking an Assistant Community Manager to support the Community Manager in overseeing daily property operations and the on-site team. The role involves leasing activities, resident relations, and ensuring budgetary and regulatory compliance across assigned communities.

You will assist with rent collection processes, move-ins/outs, and inspections, while helping to optimize occupancy and service delivery in a multi-family environment.

Qualifications

• 1-3 years of property management or related industry experience preferred.
• Bachelor’s Degree preferred.
• Must have valid Driver's License.

Responsibilities

• Assist Community Manager with daily operations of the property.
• Support leasing processes including handling rental applications and move-ins/outs.
• Oversee resident relations and respond to inquiries with excellent service.
• Review rental agreements, renewals, and move-out statements; coordinate repairs as needed.
• Assist with budgeting, reporting, and ensuring compliance with laws and company policies.
• Supervise on-site staff and coordinate training and performance reviews.

Education

Bachelor’s Degree preferred

Job description

Description

Burkentine is growing and as a result we are looking for an Assistant Community Manager to join our dynamic team. The Assistant Community Manager assists the Community Manager in managing the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals and ensure that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Requirements

• Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act and all other Federal, State and Local laws pertaining to Multi-Family Housing.
• Maintains accurate resident records, update the Community Manager daily of rents collected and delinquent rents, assist the Community Manager in preparing all notices such as late rent letters, dispossessory filings, letters, notice to cure or surrender letters, return payment letters, noise complaints, etc. and post and deposit all monies received in the office on a daily basis.
• Oversees collection of income and the management of expenses including resident receivables and site reports, including approving invoices and creating purchase orders, so as to produce the maximum economic benefit for communities.
• Provides support to on-site personnel who have the responsibility for the day-to-day operation of communities by reviewing all rental agreements for signature, approving rental applications, approving move-in files, final account statements, renewals, and reviewing move-outs.
• Inspects communities including site files, interior/ exterior of buildings, building systems and rentable space on a weekly basis. Requests or coordinates repairs as needed.
• Assist with accepting move-out notices and resident transfers.
• Must possess knowledge of all phases of leasing and resident retention programs. Contact and follow up on all lease renewals. Answer and handle incoming calls from current residents always offering them excellent customer service.
• Maintains good resident relations by prompt and complete response to resident problems.
• Walk/tour entire property to ensure cleanliness in alignment with company policies, reporting back any deficiencies to the Community’s Manager.
• Develops and maintains an effective organization by selecting and training staff, performance and compensation reviews, motivation, and termination of all assigned property staff.
• Keeps Property Manager and Senior Management advised of significant operational problems and deviations from the plans for communities in a timely manner.
• Responds regarding all actions that involve or influence communities managed appropriately, including housing violations, evictions, and insurance claims with consideration for risk management.
• Organizes the operation of communities to produce expected results. Maintain awareness of rental occupancy rates, availability, comps, etc.
• Performs other related duties as assigned.

Qualifications

• 1-3 years of prior experience in property management or in a related industry is preferred.
• Bachelor’s Degree preferred.
• Must have valid Driver's License

* Applicants considered for hire will be subject to a pre-employment background check *

Why Burkentine?

• Competitive wages
• Comprehensive group health benefits
• 401K with match
• PTO and floating holidays
• Work/life balance
• Opportunities for advancement
• Team activities and events
• Working for an industry leader

Join some of the best people in the business, and a team that is challenging the norm. If you're looking for what's next in your career join our team and take part in defining what it means to LIVE DIFFERENT.

Want to learn more about Burkentine’s unique culture?

Visit our page: https://burkentine.com/about/our-history/#culture