Assistant Community Manager

Ocean State Job Lot; Gillette (WY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive compensation

Bonuses & commissions eligibility

Medical, dental and vision insurance

Job summary

RHP Properties seeks an Assistant Community Manager for the Eastview community in Gillette, Wyoming, to support the Community Manager with administrative duties and resident relations.

You will greet customers, answer calls, maintain files, enter data, assist in home sales, and ensure regulatory compliance. Proficiency in Microsoft Office (Excel, Word, Outlook) and at least 1 year of office experience are required; a valid driver’s license and ability to lift up to 25 pounds are expected.

Qualifications

• Minimum 1 year general office experience.
• 1 year sales experience preferred.
• High School Diploma or GED is required.
• Detail-oriented with strong organizational skills.
• Ability to multitask and work as part of a team.

Responsibilities

• Greet customers with a professional demeanor.
• Answer office phone calls and provide information.
• Develop and maintain community relationships.
• Utilize Microsoft Office to create and present documents.
• Enter data into management software and lead systems.
• Maintain files in compliance with company policy.
• Coordinate office supplies and equipment maintenance.
• Document communications to build a resident base.

Skills

Customer service

Office administration

Multitasking

Team player

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 380 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our Eastview community located in Gillette, Wyoming, who will perform administrative duties under the supervision of a Community Manager.

As a successful Assistant Community Manager, you will:

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
• High School Diploma or GED required
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

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