Assistant Community Manager

Ocean State Job Lot; Canton Charter Township (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation with bonuses

Medical, dental and vision insurance

Job summary

RHP Properties is seeking an Assistant Community Manager for College Park Estates in Canton, MI. You will perform administrative duties under the supervision of a Community Manager and support sales activities as needed.

The role requires strong office skills, customer service focus, and the ability to use Microsoft Office and the Link System. A high school diploma and reliable transportation are required; prior office or sales experience is a plus.

Qualifications

• At least a high school diploma or GED is required.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and basic data entry skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet all customers with a polite, professional manner.
• Answer community office calls promptly and professionally.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist in entering lead information in the Link System and processing guest cards.
• Maintain community office files per company policy and state/local requirements.
• Oversee inventory, order supplies, and coordinate office equipment maintenance.
• Document conversations, visits, and presentations to build a book of business.
• Support home sales activities as needed and ensure resident privacy and property preservation.
• Comply with federal, state, and local regulations to avoid discrimination.
• Must be able to lift up to 25 pounds and commute between communities.

Skills

Customer service

Data entry

Microsoft Office

Detail oriented

Multitasking

Team player

Education

High School Diploma or GED

Tools

Link System

Microsoft Office Suite

Excel

Word

Outlook

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com ) is the nation's largest private owner and operator of manufactured home communities. With more than 395communities throughout 33states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking an Assistant Community Manager for our College Park Estatescommunity located in Canton, MI, who will perform administrative duties under the supervision of a Community Manager.

As a successful Assistant Community Manager, you will:

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. “Leads” include but are not limited to people interested in purchasing Bayshore Homes or Bayshore Brokered Homes, moving a home into the community and etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents for property management.
• Work in conjunction with the Community Manager in new and used home sales. Present homes to potential residents as needed.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect the interest of the company and to avoid discrimination of residents, vendors and team members.
• A minimum of 1-year general office experience required; 1-year sales experience preferred, occasionally required
• High School Diploma or GED required
• Detail-oriented and with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office, specifically Excel, Word, and Outlook.
• Ability to lift up to 25 pounds.
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.