Assistant Community Manager

S.L. Nusbaum Realty Co.; Gastonia (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Health benefits

401(k) match

Life insurance

Rent discount

Pet insurance

Job summary

S.L. Nusbaum Realty Co. seeks an Assistant Community Manager in Gastonia, NC.

This role handles leasing activities, rent processing, and resident relations while supporting the Community Manager. You will assist with payroll tasks, coordinate maintenance, and help drive occupancy and retention in a full-time capacity. The position emphasizes attendance, teamwork, and compliance with Fair Housing laws, with opportunities to supervise on-site staff and contribute to property operations.

Qualifications

• High School Diploma or GED required; supervisory experience in a customer service setting is a plus.
• Valid driver's license if operating a vehicle is required.

Responsibilities

• Leasing tasks: show property, prepare lease packets, run credit reports, and process move-ins/outs.
• Participate in leasing to attract quality residents and respond to phone inquiries.
• Coordinate payroll with the Payroll Department and track traffic through the property.
• Coordinate maintenance requests with the Maintenance Supervisor and support resident relations.
• Assist with other duties as assigned and support property operations.
• Make bank deposits; attend meetings; supervise pool attendants; prepare reports.

Skills

Supervisory experience

Property management

Customer service

Fair housing knowledge

Education

High School Diploma/GED

Job description

Assistant Community Manager opening located in Gastonia, NC.

About Us:

Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern United States. We are a well established, highly respected, Virginia based company that manages over 30,000 multifamily units throughout the mid-Atlantic region. We offer a full spectrum of real estate services, including multifamily, office, industrial, retail, land and investment sales and leasing, third party property management, mixed-use development, commercial development, multi-family development, apartment leasing and a full menu of financial services. S.L. Nusbaum Realty Co. has developed, managed, sold and leased millions of square feet of all property types throughout Virginia with a main focus in the Hampton Roads and Richmond area markets.

Why work with us?

• Consistently named one of Hampton Roads' Top Workplaces by Inside Business, reflecting the dedication, talent, and commitment of our outstanding team.
• Proud multi-year recipient of CoVa BIZ Best of Business (BOB) Gold Awards in three distinct categories: Best Property Management, Best Commercial Property Management, and Best Commercial Real Estate Company.
• Recognized as a National Apartment Association (NAA) Top Employer for five consecutive years.
• Honored as one of the 50 Most Community-Minded Companies in Hampton Roads by The Civic 50 Hampton Roads, recognizing our strong commitment to community engagement and corporate responsibility.
• We offer a robust training program designed to equip team members with the knowledge, skills, and support needed to succeed and grow in their roles.

Reports To:

Community Manager

Supervises:

All On-Site Personnel in Community Manager's Absence

Position Type:

Full Time, Non-Exempt

SUMMARYOFPOSITION:

Performs a variety of administrative duties related to the overall management of the property and assumes supervisory authority when the Community Manager is away from the property. This position is considered an essential function to the operation of the community therefore, consistent attendance is an essential function of this position, as it directly impacts the employee’s ability to perform their duties effectively and ensures proper workflow and communication within the team.

PRIMARYDUTIESANDRESPONSIBILITIES:

• AbidesbyFairHousingLaws.
• Performsalltasksrelatingtoleasingtheproperty,suchas:
  • Showing the property to prospective residents, preparing lease packets, run credit reports, inspects properties after “move-outs” and prior to “move-ins.”
• Activelyparticipatesintheleasingofthepropertywhilestrivingforqualityresidency.
• Respondstotelephonerequestsfromresidentsandthepublic.
• HandlespayrolladministrationaligningwithPayrollDepartment.
• Trackstrafficthroughtheproperty
• CoordinatesmaintenancerequestswiththeMaintenanceSupervisor
• Aggressivelyworkonresidentretentionthroughpositiveresidentrelationships.
• Other duties as assigned.

OCCASIONALFUNCTIONS:

• Makebankdeposits.
• AttendmeetingsonbehalfoftheCommunityManager.
• Supervisepoolattendants.
• AssistMaintenancedepartmentwithcomputerequipment.
• TrainEmployees
• Report preparation for Community Manager.

POSITIONREQUIREMENTS/ QUALIFICATIONS:

• HighSchoolDiploma/GED
  • Maybesupplementedbypriorsupervisoryexperienceinacustomerserviceenvironment.
• Valid Driver’s License (if operating a vehicle)

PREFERREDSKILLS/ABILITIES:

• Advancedcollegecoursesinmanagement,publicrelations,oraccounting.
• Atleasttwoyearsofpropertymanagementexperienceinacustomerserviceenvironment.

PHYSICALACTIVITIES:

• PhysicalActivitiesuptoandincluding,typing,walking,bending,stooping,reaching,climbingstairs,orstanding for periods of time.
• Ability to lift and move up to 50 lbs.

GENERAL:

• Hours worked will coincide with the hours of operation in the community. This position may be required to work on weekends as necessary.
• Paid Time Off
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity with employer match
• Employer Paid Basic Life and Short-Term Disability
• Potential opportunity for savings in rent (property and ownership specific)
• Pet Insurance
• And more!