Assistant Community Manager

ZRS Management, LLC; Durham, Northern (NC, KY); Hybrid; USD 42,000 - 61,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Housing discounts

401k with employer match

Paid holidays

Job summary

ZRS Management, LLC is seeking an Assistant Community Manager in Durham, NC to support leasing agents, assist with rent collection, and help maintain occupancy goals. You will work closely with the Property Manager to ensure lease compliance and resident satisfaction.

The role involves processing applications, auditing move-ins, and coordinating with maintenance and leasing teams. Weekend hours may be required, with full-time, career-track opportunities and competitive benefits.

Qualifications

• Valid Driver's License is required.
• 1+ year experience in property management or real estate preferred.
• High school diploma required; college coursework in business or property management is a plus.

Responsibilities

• Assist leasing when necessary and conduct property tours.
• Collect rent timely and ensure revenue data is posted correctly.
• Review applications for income proof and qualification guidelines.
• Audit move-ins and ensure all leases and documents are uploaded.
• Support budget, coding, and billing processes with the property manager.
• Handle escalated resident issues and coordinate with the team for resolution.
• Help host resident events and maximize renewals.
• Occasional weekend work may be required.

Skills

Negotiation

Sales

Leadership

Time management

Interpersonal skills

Education

High school diploma

Post-secondary in business or property management

Tools

OneSite

Yardi

RealPage

Knock

RentCafe

ResMan

Microsoft Excel

Microsoft Word

MS Office

Job description

## Assistant Community ManagerApply: Durham, NC, 27705: Full time: Posted Yesterday: R-108467**Job Description:**The Assistant Property Manager's primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on-going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.The Assistant Property Manager primary focus shall include but not limited to:* Collect rent in a timely manner, and ensure that all revenue data is posted correctly in the accounting system.* File evictions when applicable, and be informed of local laws and policies.* Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.* Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.* Audit move-ins and ensure that all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.* Ensure that all residents' current and futured scheduled billing is correct.* Complete monthly reports in accordance with company guidelines.* Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.* Troubleshoot and resolve resident situations before being escalated to the property manager.* Assist with leasing when necessary and take tours.* Take escalated service requests and work with the property team to ensure adherence to customer service standards.* Work closely with property manager to ensure the property is meeting budgeted occupancy and leasing goals.* Assist Property Manager with hosting resident functions and maximizing resident renewals* May need to work one weekend a month,**Qualifications*** Valid Drivers License* 1+ experience in property management or real estate preferred* High school diploma a must, post-secondary preferred in units in business, or property management.**Skills, Knowledge and Abilities:*** Demonstrate excellent computer skills, verbal, math, and reasoning skills* Demonstrate strong negotiating and sales abilities* Possess strong leadership; interpersonal and organization skills* Possess effective time management skills and attention to detail* Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products* Knowledge of Internet, Email, and social media as it pertains to marketing of community* Knowledge of property management software, such as, Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.* Knowledge of business practices and principles* Ability to handle multiple projects and tasks* Ability to cope with stress in a composed manner* Ability to respect and maintain confidentiality* Ability to work independently as well as collaboratively in a team environment.* Flexible to work evenings, weekends, and holidays as needed.We offer full-time, career-track positions with competitive pay, health, dental, vision and life insurance; housing discounts, vacation, paid holidays, exceptional 401k plan with employer match and much more!!!!