Assistant Community Manager

Jobtailor; Dewey-Humboldt (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Jobtailor is seeking an organized administrative professional to provide operational support for a community association. You will assist in managing communications, meetings, and vendor relationships to ensure smooth daily operations.

The role requires a high school diploma and 2–3 years in customer service or administrative work within a community association setting. You must be able to work evenings or weekends occasionally.

Qualifications

• High School Diploma or Equivalent required.
• 2–3 years of customer service, administrative, and/or community association industry experience preferred.
• Proficiency in Microsoft Office Suite and strong written/verbal communication skills.

Responsibilities

• Provide administrative and operational support to ensure smooth management of the Association.
• Assist in maintaining the community, supporting values, vision, and philosophies.
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager.
• Schedule meetings and handle Board meeting logistics.
• Manage vendors and service contracts related to Association facilities and common areas.

Skills

Customer service

Administrative support

Microsoft Office

Vendor management

Communication

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Responsibilities

• Provide administrative and operational support to ensure the smooth management of the Association
• Assist in maintaining the community, supporting the community's values, vision, and philosophies
• Exhibit a supportive style that contributes to meeting residents' needs with a high level of satisfaction
• Serve as a key support liaison between HOAMCO, the Community Association Manager, and the Association
• Draft Board meeting agendas and memos in collaboration with the Community Association Manager
• Collect and compile supporting documents for Board meeting packets
• Assist with drafting meeting notices and ensuring all communications are distributed and posted in a timely manner
• Schedule meetings and handle Board meeting logistics
• Maintain and update Association documents within internal systems and resident portal
• Manage vendors and service contracts related to Association facilities and common areas
• Assist with the development of Request for Proposals (RFP)
• Provide verbal and written reports to the Community Association Manager and Board of Directors as needed
• Assist with resident, Board, and Committee communications to effectively address questions and resolve issues
• Perform other duties as assigned

Requirements

• High School Diploma or Equivalent
• Minimum 2-3 years of customer service, administrative, and/or community association industry experience required
• Access to reliable transportation and possess a valid drivers license
• Ability to occasionally work outside of regular business hours, including evenings and weekends
• Ability to prioritize tasks in a fast-paced environment, while handling various interruptions
• Effective leadership, organizational, and conflict resolution skills
• Exceptional customer service skills, with a keen focus on resident experience
• Polished and professional verbal and written communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Core Competencies

Demonstrates strong administrative and operational support capabilities, with a focus on effective communication, customer service, and community association management. Proficient in managing logistics, documentation, and vendor relationships to enhance resident satisfaction.