Assistant Community Manager

BRG Apartments; Columbus (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Professional development assistance

Referral program

Vision insurance

Job summary

BRG Realty Group, LLC is seeking an Assistant Community Manager to join our property management team in Ohio. Ideal candidates have 2-5 years of property management experience and must manage properties with 150+ units.

Salary is based on experience and location, with benefits and growth opportunities. The role supports the Community Manager in day-to-day operations, tenant relations, leasing activities, and enforcement of lease and community rules.

Qualifications

• 2-5 years of property management experience.
• Experience managing 150+ units.
• In-person work environment and schedule.

Responsibilities

• Supervises multiple employees in the absence of the Community Manager
• Assist in maintaining satisfactory occupancy levels
• Assist in maintaining excellent resident relations
• Help resolve resident concerns and ensure customer satisfaction
• Assist in all Leasing activities including touring, closing sales, processing applications, preparing paperwork, follow-up, and obtaining signatures prior to move-in
• Enforcement of lease agreements and community rules and regulations
• Assist in monitoring and overseeing maintenance related activities
• Assist in rent collection and posting payments
• Review property performance to budget daily with the Community Manager
• Assist with property expenditures and issue purchase orders
• Manage resident communications including non-eviction notices
• Assist in leading leasing and maintenance staff
• Assist in maintaining market survey data
• Responsible for resident relation and retention programs
• Answer calls and manage messages
• Inspect apartments move-in readiness and move-out
• Maintain knowledge of fair housing laws
• Issue Purchase Orders from Yardi for maintenance services
• Keep office orderly between cleanings
• File and maintain company documents
• All other duties as assigned

Skills

Property management

Leasing experience

Team supervision

Customer relations

Budgeting

Tools

Yardi software

Job description

BRG Realty Group, LLC is an award-winning owner and operator of apartment communities in Ohio, Kentucky and Indiana. The company currently has over 50 communities comprised of over 9,000 apartment homes. Success has been built upon a foundation of relationships shaped by trust, an engaged and talented employee base, service focused business practices, a sound fiscal approach, value-add services, and investor and risk management protocols that ensure future stability. Our mission continues to be to create and maintain quality communities through innovative management by consistently delivering reliable services to our residents, associates and business partners…and we care!

Job Description

We have a great opportunity for an Assistant Community Manager to join our team! Ideal candidates should have 2-5 years of experience in property management. Must have experience with 150+units. Salary based on experience.

Job Purpose

The Assistant Community Manager’s responsibility is to assist the Community Manager in the day-to-day management of their assigned apartment community. The Assistant Community Manager will work closely with the Community Manager to represent BRG with industry knowledge and professionalism in order to maintain the highest level of occupancy possible at the apartment community.

Essential Duties

• Supervises multiple employees in the absence of the Community Manager
• Assist in maintaining satisfactory occupancy levels
• Assist in maintaining excellent resident relations
• Help resolve resident concerns and ensure customer satisfaction
• Assist in all Leasing activities including warmly greeting prospective residents and handling all aspects of leasing including: touring the community, closing sales, processing applications, preparing paperwork, timely follow-up, and obtaining signatures prior to move‑in.
• Enforcement of lease agreements and community rules and regulations
• Assist in monitoring and overseeing maintenance related activities
• Assist in rent collection (including notifying residents and developing payment plans), posting rent payments and making bank deposits
• Review property performance to budget daily with the Community Manager
• Assist with property expenditures daily and issue purchase orders as necessary
• Help deliver any non‑eviction notices and communications to residents
• Assist with managing, leading, and motivating the leasing and maintenance staff
• Assist in maintaining market survey data
• Responsible for assisting with resident relation and retention programs
• Answer incoming telephone calls, check for messages and handle accordingly
• Inspect apartments for move‑in readiness
• Inspect apartments upon move‑out and prepare move‑out paperwork
• Demonstrate and maintain a working knowledge of fair housing laws and rules and regulations concerning apartment leasing and management
• Issue Purchase Orders from Yardi software for maintenance services, products, and inventory
• Help keep office orderly between professional cleanings
• File and maintain company documents such as resident forms and letters, work orders, etc.
• All other duties as assigned

Job Type: Full‑time

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Supplemental pay types

• Bonus pay
• Commission pay

License/Certification

• Driver's License (Required)
• Auto Insurance (Required)

Transportation Requirements

• Employees must have private, reliable transportation to travel to various job sites throughout the day.
• A valid driver’s license and current auto insurance are mandatory.
• The ability to travel for periods of time, including daily and weekly commitments, is essential for effectively fulfilling various duties.

Work Location: In person