Assistant Community Manager

Elite Management Services, Inc.; Cleveland (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking an Assistant Community Manager to support community managers and handle daily HOA needs. The ideal candidate will possess strong communication and organizational skills, adapt to changing demands, and have prior experience in community management. This role requires effective multitasking and the ability to work autonomously within established procedures.

Qualifications

• 2-5 years of related experience or equivalent education and experience.
• Prior community/property management experience preferred.

Responsibilities

• Support community managers in daily HOA needs.
• Monitor inbox and incoming calls with a 48-hour response time.
• Attend HOA annual and contracted meetings.

Skills

Communication

Organizational Skills

Problem Solving

Education

High School Diploma

Tools

Google Suite

Job description

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Essential Functions

1. Proficient with Google Suite applications including Gmail, Docs, and Sheets.
2. Communicate effectively in person or via telecommunications with clients and co-workers, enjoying working with a diverse clientele.
3. Strong interpersonal, written, and verbal communication skills.
4. Ability to multitask and work autonomously within established procedures, set priorities, meet deadlines, work under pressure, and adapt to change.
5. Strong decision-making, organizational, and problem-solving skills.
6. Support community managers in daily HOA needs.
7. Monitor inbox and incoming calls with a 48-hour response time.
8. Organize and schedule appointments.
9. Attend HOA annual and contracted meetings.
10. Complete property inspections as contracted.
11. Assist in preparing regularly scheduled reports.
12. Understand association and financial documents.

Description

An individual must be able to perform the essential functions of this position with or without reasonable accommodation.

Requirements

• Location: Must be in or near the Cleveland Metro Area.
• Education and Training: High School Diploma; 2-5 years of related experience or equivalent education and experience; prior community/property management experience preferred.

Adaptability

• Adapts to changing work demands.
• Maintains focus when faced with challenges or difficulties.
• Open to feedback and learning.

Physical Activities

The following activities are necessary to perform essential functions:

• Lifting and carrying supplies under 20 pounds.
• Creating documents and reports using writing instruments or computers.
• Entering and locating information on a computer.
• Visually verifying and reading information.
• Sitting for extended periods.